Why SoftwareOne? Can you imagine this?: More than 400 Tech Experts in 11 countries build and operate the systems that run SoftwareOne. They deliver 24/7 support through different time zones and work in a hybrid Multi-Cloud environment (AWS, Azure). Our global BIT team is leading the SoftwareOne's internal transformation by rethinking traditional IT and business operations, while driving innovation and productivity for its thousand's employees worldwide. #driventodeliver #thousandsstrong #allinone Business Engineer | Business Domain Vendor & Publisher team: Business IT / internal IT of SoftwareOne | pensum: full time The role The Opportunity Vendor and Publisher Integration Team as part of Business IT defines, implements & supports the integration, automation and optimization of SoftwareOne’s key external business processes. Our work includes classical methods as Electronic Data Interchange (EDI) as well as the usage of innovative technologies, SOA and Business Process Management for various Vendors and Publishers. The Vendors and Publishers Integration Services – Business Consultant role will be responsible for managing Vendor and Publisher Integration task which falls under the Vendor and Publisher Integration end to end team. It involves to cater the related business demands, requests and incidents. In addition, this role will work closely with the Product owner of the Vendor and Publisher Integration Team located in IndiaRole Description The Key Responsibilities To provide SoftwareOne’s external and internal Vendors and Publishers with an assurance of global service, and to deliver high quality service when working with them on Vendors and Publishers Integration projects. It is crucial to provide guidelines and processes which supports our Vendors, Publishers and partners and allow them to understand and follow the integration processes easily. The Main Responsibilities: Take over Vendor and Publisher integration task and / or work together with the global end to end Team and responsible departments, based in different locations globally, in day-to-day business. This includes the end-to-end product management, including organization of the kick-off, requirement gathering, analysis and implementation tasks related to order and invoice integration and other integration tasks. Provide support for all Vendors and Publishers integration related tasks and tickets (requests & incidents) as described below, assigned through the Ticketing System (ServiceNow) and escalate as needed. Standard Level Agreements (SLAs) defined by BIT have to be met. Order & Invoice Integration Set up new EDI mappings & connections Gather necessary information and requirements (work in EDI tool and ERP system) Communicate required system changes to responsible parties, e.g. by preparing change requests Analyse message formats and make adjustments in EDI tool if needed. Analyse the process chain in regards to error occurrences. Provide root cause of the issue and optionally a solution or workaround. Order & invoice integration related support: documents sent through EDI connections could not be forwarded to ERP or to partner’s systems upload into ERP system shows errors (assigned to wrong customer, data not uploaded into correct fields) Monitoring (EDI error logs, down times), inform Stakeholders Testing Define & execute tests for: new EDI mappings new EDI connections new EDI configuration changes such Certificate changes for trading partners etc. Execute Vendors and Publishers integration related tests when there are change requests implemented in the ERP system or other connected applications and systems. Training Prepare documentations & manuals (internal & external), work on release note documentation based on functionality changes / definitions for mappings Provide VENDORS AND PUBLISHERS Trainings Sessions internally and externally Key Relationships Collaborate with product owner, product manager, end to end team (depending on Vendor/Publisher engagement) Finance, Master Data Management and Procurement. What we need to see from you Bachelor’s or Master Degree in Applied Computer Science or similar Experienced EDI consultant, very good coordinator and organizer 5+ years’ experience in B2B EDI Integration area in an international environment Vast knowledge of EDI messages and standards. Standards such as ANSI XI2, EDIFACT, JSON etc, messages such as 850,810,855, 856, ORDERS,INVOIC etc. Vast knowledge of communication protocols like AS2, https, sftp Experience with ERP system / Navision preferable Good to have knowledge on API integrations, Cxml, XML, IDOC etc. Good knowledge of SQL Strong analytical skills with good balance of conceptual and pragmatic thinking Efficient and customer-oriented worker with high quality awareness and goals Working independently and well structured Excellent communication skills and very good English Skills This is what makes us special as an employer: The global BUSINESS IT mindset "Hire to Grow": We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future. Global company culture: We defined our lived culture through 7 core values (https://www.softwareone.com/en/our-story/our-values) Come as you are: Wear what you feel comfortable in, not just while working from home! President’s Club: Exclusive recognition awarded by leadership and your peers. Flexible remote work: Do great work from anywhere, deliver excellence everywhere. Employee Exchange Program: Experience new colleagues and cultures around the world. Incentive programs: Award bonuses from colleagues to colleagues who go above and beyond. Lifelong education: We pay for your new skills with tuition reimbursement. Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders. Regional benefits: We can talk about this in detail when we know about your location and desired role. You know someone who could be interested in joining us as well? Share this job (or another) with your network and get the chance of our referral bonus for external referrers. https://www.softwareone.com/en/careers/external-referral-program Job Function Business IT

　　Bachelor’s or Master Degree in Applied Computer Science or similar Experienced EDI consultant, very good coordinator and organizer 5+ years’ experience in B2B EDI Integration area in an international environment Vast knowledge of EDI messages and standards. Standards such as ANSI XI2, EDIFACT, JSON etc, messages such as 850,810,855, 856, ORDERS,INVOIC etc. Vast knowledge of communication protocols like AS2, https, sftp Experience with ERP system / Navision preferable Good to have knowledge on API integrations, Cxml, XML, IDOC etc. Good knowledge of SQL Strong analytical skills with good balance of conceptual and pragmatic thinking Efficient and customer-oriented worker with high quality awareness and goals Working independently and well structured Excellent communication skills and very good English Skills This is what makes us special as an employer: The global BUSINESS IT mindset "Hire to Grow": We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future. Global company culture: We defined our lived culture through 7 core values (https://www.softwareone.com/en/our-story/our-values) Come as you are: Wear what you feel comfortable in, not just while working from home! President’s Club: Exclusive recognition awarded by leadership and your peers. Flexible remote work: Do great work from anywhere, deliver excellence everywhere. Employee Exchange Program: Experience new colleagues and cultures around the world. Incentive programs: Award bonuses from colleagues to colleagues who go above and beyond. Lifelong education: We pay for your new skills with tuition reimbursement. Employee stock option programs (SIX: SWON): Be an owner. All employees can be shareholders. Regional benefits: We can talk about this in detail when we know about your location and desired role. You know someone who could be interested in joining us as well? Share this job (or another) with your network and get the chance of our referral bonus for external referrers. https://www.softwareone.com/en/careers/external-referral-program

　　The Opportunity Vendor and Publisher Integration Team as part of Business IT defines, implements & supports the integration, automation and optimization of SoftwareOne’s key external business processes. Our work includes classical methods as Electronic Data Interchange (EDI) as well as the usage of innovative technologies, SOA and Business Process Management for various Vendors and Publishers. The Vendors and Publishers Integration Services – Business Consultant role will be responsible for managing Vendor and Publisher Integration task which falls under the Vendor and Publisher Integration end to end team. It involves to cater the related business demands, requests and incidents. In addition, this role will work closely with the Product owner of the Vendor and Publisher Integration Team located in IndiaRole Description The Key Responsibilities To provide SoftwareOne’s external and internal Vendors and Publishers with an assurance of global service, and to deliver high quality service when working with them on Vendors and Publishers Integration projects. It is crucial to provide guidelines and processes which supports our Vendors, Publishers and partners and allow them to understand and follow the integration processes easily. The Main Responsibilities: Take over Vendor and Publisher integration task and / or work together with the global end to end Team and responsible departments, based in different locations globally, in day-to-day business. This includes the end-to-end product management, including organization of the kick-off, requirement gathering, analysis and implementation tasks related to order and invoice integration and other integration tasks. Provide support for all Vendors and Publishers integration related tasks and tickets (requests & incidents) as described below, assigned through the Ticketing System (ServiceNow) and escalate as needed. Standard Level Agreements (SLAs) defined by BIT have to be met. Order & Invoice Integration Set up new EDI mappings & connections Gather necessary information and requirements (work in EDI tool and ERP system) Communicate required system changes to responsible parties, e.g. by preparing change requests Analyse message formats and make adjustments in EDI tool if needed. Analyse the process chain in regards to error occurrences. Provide root cause of the issue and optionally a solution or workaround. Order & invoice integration related support: documents sent through EDI connections could not be forwarded to ERP or to partner’s systems upload into ERP system shows errors (assigned to wrong customer, data not uploaded into correct fields) Monitoring (EDI error logs, down times), inform Stakeholders Testing Define & execute tests for: new EDI mappings new EDI connections new EDI configuration changes such Certificate changes for trading partners etc. Execute Vendors and Publishers integration related tests when there are change requests implemented in the ERP system or other connected applications and systems. Training Prepare documentations & manuals (internal & external), work on release note documentation based on functionality changes / definitions for mappings Provide VENDORS AND PUBLISHERS Trainings Sessions internally and externally Key Relationships Collaborate with product owner, product manager, end to end team (depending on Vendor/Publisher engagement) Finance, Master Data Management and Procurement.