Summary/Objective

　　The Quality Control Representative reviews all work completed by the service departments ensuring repairs have been completed meeting company and manufacturer standards.

　　Essential Functions

　　Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality

　　Investigates and corrects customer complaints regarding quality

　　Inspects all recently purchased and comeback vehicles to ensure proper repair and condition of vehicle

　　Understands and follows all applicable federal, state, and local regulations on hazardous waste and OSHA Right-to-Know

　　Establishes and maintains good working relationships with other departments

　　Understands, keeps abreast of, and complies with federal, state, and local regulations that impact the company's business

　　Facilitates and/or conducts training on proper techniques, policies, regulations, and best practices and recommends employees to appropriate training as needed

　　Understands and follows work rules and procedures

　　Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure and all breaks for self and subordinates

　　Follows lawful directions from supervisors

　　Upholds the company's non-disclosure and confidentiality policies and agreements

　　Attends company meetings as required

　　Maintains a professional appearance and a neat work area for self and subordinates in accordance with company policy

　　Other duties as assigned.

　　Other Duties

　　Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

　　EEO Statement

　　The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

　　Req Number: 27292

　　Position Code: 762801

　　Type: Full-time

　　Dealership: Penske Rapid Repair - Arizona

　　Location Address: 7007 E Chauncey Lane

　　EEO Statement

　　The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.