Summary As a Border Patrol Processing Coordinator (BPPC) you will use your expertise to support Border Patrol Agents with humanitarian care, intake processing and provide administrative support to agents and other Agency personnel. CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission and core values at https://www.cbp.gov/about Responsibilities The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS. At time of application you will be able to select a preferred duty station as it is anticipated that vacancies will be available at the time of final offer. Final offers are made based on operational needs and requirements, and are determined by the U.S. Border Patrol. The sectors listed below include duty locations that may have vacancies at the time of the final offer. BIG BEND SECTOR (Alpine & Sierra Blanca, TX) BLAINE SECTOR (Blaine and Sumas, WA) BUFFALO SECTOR (Fairview, PA; Niagara Falls, Oswego, Tonowanda, and Watertown, NY) DETROIT SECTOR (Port Clinton, OH; Detroit, Gibraltar, and Marysville, MI) GRAND FORKS SECTOR (Grand Forks, ND) HAVRE SECTOR (Havre, Plentywood, and Sunburst, MT) HOULTON SECTOR (Calais, Fort Fairfield, and Rangeley, ME) NEW ORLEANS SECTOR (Baton Rouge, LA and Gulfport, MS) SAN DIEGO SECTOR (San Diego, CA) SPOKANE SECTOR (Colville and Oroville, WA) SWANTON SECTOR (Champlain and Malone, NY; Newport, VT) TUCSON SECTOR (Ajo, Bisbee, Casa Grande, Douglas, Nogales, Sonoita, Tucson, & Willcox, AZ) A detailed map of Border Patrol Sectors, including duty stations within each section, can be found here. As a Border Patrol Processing Coordinator, your duties will include: Receive and process custody of detainees; maintain well-being of detainees outside of a secure complex; inventory, tag and store detainees' personal property for tracking purposes; Transport detainees to proceedings and medical facilities, which may require operating a passenger shuttle bus; Communicate in the Spanish language; maintain contact with other sectors, stations, agencies and foreign consulates and make arrangements for removal procedures, travel and escorts; Log the status of welfare checks of occupants, conduct visual inspections of temporary holding areas and input information into the appropriate processing system; Draft and maintain administrative paperwork and reports related to property, transportation, and deportation documentation This position is at the grade levels of GS-5 and GS-6. If you are selected at the GS-5, you will be eligible for a promotion to the GS-6 grade level once you successfully complete 52 weeks. Promotions are at the discretion of the agency. Pay rates are based on the 2024 OPM Salary Table and do not take into consideration any potential overtime earnings, yearly cost of living increases or incentives. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Bargaining Unit: This position is covered under the National Border Patrol Council (NBPC). For more information, please visit https://bpunion.org/ Requirements Conditions of Employment You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) Must possess or be able to obtain a valid driver's license Language: Must be currently proficient in the Spanish language to qualify for this position Formal Training: You will be detailed to one of the Federal Law Enforcement Training Center (FLETC) locations either in Charleston, South Carolina, or Artesia, New Mexico, for approximately 7 weeks of paid training. Successful completion of the training program is required for this position. Probationary Period: You must serve a one-year probationary period during the first year of your initial permanent federal appointment. Drug Testing Requirements: Employees are subject to drug testing in compliance with the DHS Drug-Free Workplace Program. You must complete a drug test as a condition of employment. For more information, visit our Drug Testing FAQs and the Hiring Process Deep Dive Video: The Drug Test Firearms: To be eligible to carry a firearm, the incumbent must meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining (protection) order from harassing, stalking, or threatening an intimate partner (spouse, former spouse, parent of applicant's child, individual who cohabitates or has cohabitated with the applicant), or child; or 8) convicted under Federal, State, or Tribal Court of a misdemeanor crime of domestic violence against an intimate partner or child. More requirements listed in the Additional Information section below. Qualifications The qualification requirements listed below must be met by the closing date of this announcement. It is your responsibility to verify that any information submitted with your application is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. You qualify for the GS-5 grade level if your supporting documentation shows you possess one of the following: Experience: You qualify for the GS-05 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Utilizing standard computer tools such as Microsoft Office to create basic reports, spreadsheets and presentations; Assisting in applying policies and practices to safely and legally manage stressful situations and make sound decisions when dealing with tight deadlines or hostile or violent individuals; Maintaining sensitive personal information while assisting with daily assignments including answering incoming calls for information; Communicating orally and/or in writing to respond to routine requests for basic information; OR Education Substitution: Successful completion of a full four-year course of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite can be substituted for specialized experience. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45-quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school; OR Combination of Experience and Education: A combination of successfully completed college education AND specialized work experience. This will be calculated using your resume and official or unofficial college transcripts submitted with your application. You qualify for the GS-6 grade level if your supporting documentation shows you possess one of the following: Experience: You qualify for the GS-06 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Utilizing computer systems to analyze data, complete administrative reports and maintain logs by inputting information regarding file transfers, welfare checks and arrest information; Assessing situations and applying training to manage hostile and dangerous situations; Utilizing processing systems to document custody of individuals including inventorying and storing property and currency; Independently responding to requests for information and composing written reports, information papers, policies/procedures, and other complete documents. There is no education substitution at the GS-06 level. National Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: CBP is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link and the Hiring Process Deep Dive Video: The E-QIP Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government FLETC Medical Training Screening: It is the policy of the Federal Law Enforcement Training Center (FLETC) that all students scheduled to participate in training-related physical activity, be sufficiently physically qualified so as not to present an undue risk to the health and safety of themselves and others. Furthermore, it is the policy of the FLETC that all students scheduled to participate in, or participating in training-related physical activity shall receive medical screening prior to engaging in such activity and as necessary during the course of training, this normally occurs during the first day of the training program. Students who, as a result of medical screening, are found to have medical conditions that might create a health or safety risk to themselves or others will be referred to the FLETC Medical Officer for consultation. If a determination is made that a selectee is unable to safely participate in the FLETC training program following entering on duty, the student may be assigned/reassigned or detailed to an alternate duty location, regardless of the preferred location selected at the time of application or final offer. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Education Refer to the Qualification Section for information on education substitution. Additional Information Physical Requirement: This position has physical requirements. You must certify in your application assessment that you meet the physical standards of the position. Employees in this position may undergo an evaluation of the requirements. If you do not meet the requirements for this position; you will be removed from consideration. Work Environment: Work involves moderate risk depending on current assignment or discomfort that may require special safety precautions. Employees may be required to use protective clothing or gear. Shift Work: You will be required to perform work on a shift and rotational basis. Overtime: Overtime will not be regularly scheduled; however, you must be available to work overtime on an unscheduled basis in excess of the 40-hour work week. Uniform/Grooming Standards: This position requires wearing an officially approved uniform and complying with established grooming standards found here; as established by the Border Patrol's Uniform and Grooming Standards Policy # IOP-5230-050A-BPPC&SPSGS. Updated Guidance: Please note that in accordance with these standards, tattoos and/or brandings on the head or face are not permitted. Obscene, racially/ethnically derogatory and/or gang tattoos or brandings shall not be visible. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS offers competitive salaries and an attractive benefits package. For more information, go to the DHS Careers website and select Benefits. Disabled Veteran Leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service connected disability rating of 30 percent or more.