Job Description:

　　Role Summary/Purpose:

　　The successful candidate will support executive audio and video technology/initiatives with a focus on Microsoft Teams, Neat Bar products and AV production of in-person and virtual executive events.

　　Essential Responsibilities:

　　Provide Executive Audio/Video support including audio, video and web conferencing, webcast, and digital signage for the campus, with a focus on Executive support.

　　Participate in the planning and execution of Executive AV and telepresence solutions.

　　Provide training on new or established technologies to Executives and their Assistants.

　　Provide QA for new technology implementation including A/V hardware, telepresence hardware and applications, while working with vendor partners to integrate solutions.

　　Available for after-hours AV support.

　　Provide direction and mentoring to L2 support on AV support.

　　10% travel required

　　Qualifications/Requirements:

　　Bachelor's degree and a minimum 4+ years of AV/IT experience OR in lieu of degree, a High School Diploma/GED and minimum 8+ years of AV/IT experience.

　　Minimum 2 years of experience working with client technology functions including A/V equipment configuration, and technical troubleshooting.

　　Understanding of proper use and troubleshooting of all Synchrony AV tools, including

　　MS Teams

　　Neat Bar

　　Mobile video conferencing

　　AV/IT Patching

　　Webcast / Video on Demand origination and viewing.

　　Desired Characteristics:

　　Broad understanding of computing design, improvement, and support.

　　Organizational and analytical skills, and ability to navigate complex issues, and achieve strategic goals.

　　Self-motivated, flexible, and highly resourceful.

　　Strong verbal & written communication skills, with demonstrated experience in addressing senior levels of the organization.

　　Ability to prioritize and meet multiple aggressive project deadlines.

　　A/V Equipment & Related Technologies - Advanced

　　Microsoft Windows - Intermediate

　　PC Hardware - Intermediate

　　Apple MAC - Intermediate

　　Mobile Device Management - Intermediate

　　Grade/Level: 11

　　The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

　　Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

　　Salaries are adjusted according to market in CA, NY Metro and Seattle.

　　Eligibility Requirements:

　　You must be 18 years or older

　　You must have a high school diploma or equivalent

　　You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

　　You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

　　New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

　　Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

　　Our Commitment:

　　When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

　　This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

　　Reasonable Accommodation Notice:

　　Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

　　If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

　　Job Family Group:

　　Information Technology