A/V Technical Lead- Richmond, VA

　　Job Description

　　AV Support Lead- Richmond, VA

　　OVERVIEW

　　CoStar delivers real-time, verified commercial real estate data that helps clients confidently spot great opportunities and make smart choices ahead of competitors. By combining the power of CoStar’s independent research organization – the industry’s largest – with global data delivery, software, and application solutions, clients can act on opportunities with confidence.

　　Our current global collaboration and customer engagement architecture supports 90 offices in the U.S., Spain, France and the UK. The current infrastructure includes:

　　170 Polycom endpoints and a 300-port RMX

　　Avaya CM 8.1 with 80+ gateways

　　Avaya Contact Center Elite Multichannel

　　Microsoft Teams(MTR) and Zoom Rooms

　　3,000 iPads, Polycom, and One-X

　　4500 employees, 400+ call center agents

　　6 data centers, 3,000 VM hosts, F5 load balancers, Checkpoint firewalls

　　CoStar Group is currently seeking an experienced and professional Audio-Visual Support Tech Lead. The Audio-Visual Support Tech Lead is responsible for assisting in the installation, testing and maintenance of our 400+ conference rooms.

　　This role is based in our Richmond, VA office and would be 5 days a week in office.

　　RESPONSIBILITIES

　　This position manages the audio-visual support team at the Richmond Campus

　　The Tech Lead is responsible for the AV infrastructure in Richmond Campus

　　This position provides technical direction and insight through the project life cycle from planning to design, execution, and support

　　As the technical authority on multiple aspects of AV, a functional lead, this individual will be tasked with complex work that will keep them engaged and challenged.

　　Directs the technical services support for all assigned events

　　Responsible for coordinating and scheduling all audio-visual services for assigned events

　　Manage Integration and configuration of videoconferencing and A/V equipment with Extron control systems

　　Manage Integration, test, configuration and trouble-shooting of IP and ISDN networks in support of videoconferencing and A/V equipment

　　Prepare trouble-ticket reports and maintenance of customer service profile

　　Monitor construction activities and materials delivered to the site

　　Supervise implementation, monitor and communicate the progress schedule and its periodic revisions including managing subcontractor schedules and quality-of-work

　　Manage Schedule punch walk with management and ensure punch list items are completed by subcontractors and other teams

　　Ensure all work meets or exceeds the contract specifications and standard of excellence of our teams.

　　BASIC QUALIFICATIONS

　　Bachelor’s Degree required from an accredited, not for profit university or college

　　A track record of commitment to prior employers

　　5+ years of progressive technical-related and management experience.

　　5+ years Planning, design, implementation of audio, visual and control solutions.

　　Solid experience in enterprise AV environments with presentation technology, and other relevant education-based technologies.

　　Strong knowledge of Polycom, and legacy videoconferencing systems required

　　Knowledge and familiarity with the installation, configuration and trouble-shooting Extron control systems

　　Demonstrated knowledge of H.323, H.320 and SIP networks

　　Working knowledge of videoconferencing standards

　　Proficient in the use of Microsoft’s Office Suite

　　May require occasional lifting (up to 50 lbs.)

　　PREFERRED QUALIFICATIONS AND SKILLS

　　VoIP and networking experience a plus

　　Strong customer service and organizational skills

　　Demonstrated ability to work independently and exercise good judgment

　　CAD and Visio skills a plus

　　Strong project management skills, detailed oriented and ability to handle multiple tasks

　　Strong oral and written communication skills

　　Solid problem solving and consultative skills in a fast-paced environment

　　Solid organizational skills, including multitasking and time-management

　　Ability to work with and communicate effectively with subcontractors, engineering staff, consultants, designers

　　Ability to perform under pressure

　　Excellent customer service skills

　　Able and willing to work early and late hours as needed

　　Travel: This position will require travel to our multiple offices across the country.

　　OVERVIEW OF COMPANY:

　　Founded in 1987, CoStar Group is the leading provider of commercial real estate information, analytics, and online marketplaces. Our suite of online services enables clients to analyze, interpret and gain unmatched insight on commercial property values, market conditions and current availability. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate.

　　Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide.

　　WHATS IN IT FOR YOU:

　　Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

　　Our benefits package includes (but is not limited to):

　　Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

　　Life, legal, and supplementary insurance

　　Commuter and parking benefits

　　401(K) retirement plan with matching contributions

　　Employee stock purchase plan

　　Paid time off

　　Tuition reimbursement

　　On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day

　　Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

　　Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: https://www.youtube.com/watch?v=CVbJRnJ2sX0

　　We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

　　#LI-MC5

　　CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

　　CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

　　We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

　　CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

　　If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to [email protected] .