Associate Relationship Banker
Job Details
Job Location
Boulder - Boulder, CO
Position Type
Full Time
Salary Range
$18.00 - $22.00 Hourly
Description
Do you desire a career that provides you with opportunities to learn, grow, and impact your community? Flatirons Bank is seeking candidates from all backgrounds to join our team.
We are looking for driven, reliable, hardworking candidates who want to make a difference in their community and work for a company where their opinion counts. We want our employees to be proactive, resourceful, communicative, efficient, and to provide key input into the future success of our team. If your goal is to build a career with impact and influence, consider joining the dedicated team at Flatirons Bank.
WHO WE ARE
Flatirons Bank is a full-service independent bank dedicated to serving the financial needs of individuals, businesses, and nonprofits in Boulder County. With locations in Boulder and Longmont, we provide personalized banking experience, making all our decisions locally. Since our inception over two decades ago, our goal has been to bring more to banking in Boulder County. We take pride in developing personal relationships with our clients while maintaining the highest level of professional service. Our suite of services includes Personal and Business Banking services, Professional Services Banking, Treasury Management, Mortgage Lending, and Commercial Real Estate Lending solutions.
Flatirons Bank not only provides personalized and innovative banking solutions for our clients, but our employees also personally contribute to making a difference in the Boulder County community through a variety of nonprofit organizations. Flatirons Bank’s headquarters location in Boulder was the first in the county to achieve LEED Gold certification upon its opening in 2009. The Bank actively works towards being a community leader that balances purpose with profit by considering the impact of its decisions on its stakeholders: employees, clients, vendors, community, and the environment. By working at Flatirons Bank, you are helping your neighbors and local businesses thrive.
Websitewww.flatirons.bank
ROLE AND RESPONSIBILITIES
The Associate Relationship Banker position serves an important client-facing role for the Bank. With client service duties, sales, and operational responsibilities, the individual in this position will be a face of the Bank and will have regular interaction with current and prospective clients. This role is designed for individuals with client service, sales and cash handling experience looking to have a career in banking. This position is a floating role for our Boulder and Longmont locations. The specific responsibilities are further outlined below:
Client Service
Performs Teller duties, cashes checks, savings withdrawals, and issues cashier’s checks; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.
Responsible for providing a high-quality client experience for new, existing, and prospective clients.
Effectively communicates the value of Flatirons Bank to clients in order to market, deepen, and grow relationships.
Cross-sells the Bank’s products and services (primarily deposit related products and services) and refers clients to appropriate staff as appropriate.
Manages a small book of business by actively connecting with clients to build lasting relationships.
Operations Support
Makes decisions regarding the opening of new accounts; assigns account numbers; obtains and properly files all required CIP and other required documentation; verifies credit and/or account history as appropriate.
Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, operations, and safe deposit.
Performs other duties related to branch operations on a daily basis.
Reconciles internal accounts on a rotating basis, which includes researching and resolving outstanding items.
Provides online banking support to new and existing clients.
May process ATM Access card requests, DDA lines of credit (Overdraft Protection), credit card, and debit card applications.
Adheres to Bank policies, government regulations and legal requirements.
Performs other operational duties as required.
Qualifications
EDUCATION / EXPERIENCE / SKILLS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual experience and abilities may result in some deviation from these guidelines.
High School Diploma.
Cash handling skills.
Strong customer service skills.
One year of related experience and/or training preferred. Experience, knowledge and training in branch operation activities, terminology and products and services relating to retail and commercial account customers preferred.
Intermediate computer skills using Microsoft Office products. Experience with bank accounting and new account documentation software programs preferred.
Basic math skills including the ability to accurately complete cash transactions, balance accounts, calculate interest, etc.
Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly to customers and employees.
Ability to regularly address and resolve problems involving multiple facets and variables in non- standardized situations.
Effective organizational and time management skills.
Ability to work with minimal supervision while performing duties.
Ability to work between Longmont and Boulder locations.
COMPETENCIES
Quality focus
Must take ownership of issues
Helpfulness
Must be able to follow standard practices
Friendly
Career minded
WHAT WE OFFER
COMPENSATION AND BENEFITS
The position’s pay range is $18 - $22/hour based on experience
The position role may be eligible for additional compensation based on performance metrics as defined by the Bank
Medical, dental and vision insurance
Short-term and long-disability insurance
Employer paid life insurance
Employer-matching 401K
Guaranteed Safe Harbor Match
Discretionary Yearend Profit-Sharing Match
401K Profit Sharing Plan
Health Savings Account with company contribution
Health Reimbursement Arrangement
Paid-time off (PTO)
Volunteer time off
Paid parking
REPORTING
Supervision ReceivedDirectly: VP Branch Banking & Client RelationsIndirectly: Assigned Operations Associate, Bankers, and Support StaffSupervision ExercisedDirectly: NAIndirectly: NA
ANTICIPATED APPLICATION CLOSE DATE: 03/01/2024