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Associate Director, Digital Transformation, - Innovative Medicines
Associate Director, Digital Transformation, - Innovative Medicines-May 2024
Nürnberg
May 3, 2025
ABOUT NOVARTIS
At Novartis, we’re reimagining medicine to improve people’s lives through innovative science and technology.
10,000+ employees
Biotechnology
VIEW COMPANY PROFILE >>
About Associate Director, Digital Transformation, - Innovative Medicines

  About the Role

  Location: Nuremberg, eventually Munich with Nuremberg contract

  About this role:

  This is a great opportunity to join our team to help enabling our field force to perform at their best! In this role, you will work closely with customer engagement and field operations teams shaping demands on content strategy & optimization, omnichannel, digital engagement, training, incentives, and others, fostering operational and field excellence, ultimately strengthening Novartis Nr 1. position in the $39 billion Germany health care market. In addition, you will play a key role in aligning business strategies with technology solutions while ensuring security, compliance, and integration. With an eye for business, technical expertise, and understanding of the country needs you will connect global x-functional delivery teams and business experts to ensure impactful solutions, helping us see opportunities for efficiency, productivity, and customer satisfaction. This role will report directly to the IT country Head (or "Director") in Germany and dotted line to the global solutions team.

  Key Responsibilities:

  • Drive forward thinking and innovation for local business impact through tech solutions and global services

  • Partner with Business to drive impact enabled by technology, co-own transformation outcomes

  • Support the business to understand their technology choices, risks, opportunities to serve the local market business strategy and customer experience

  • Be accountable, measure and drive business value of transformation initiatives underpinned by Programs, Projects, Products

  • Improve the 'ease of engagement' with TT for the Business

  • Be a Key business partner for business continuity, serving as point of escalation, review key issues and decisions, development of operational mid-term improvements based on the IT strategy

  • Understand and contribute to the Product vision and roadmap with the Product Lines and Business Owners

  Diversity & Inclusion / EEO

  We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

  Role Requirements

  ESSENTIAL REQUIREMENTS:

  - Degree in Computer Science or equivalent area with extensive use of technology in business

  - Experience with large IT programs and productization including knowledge of project management methodologies ability to assess and analyze business requirements, translate them into technical requirements, and develop solutions

  - Proven ability to stay up-to-date with new technologies and industry trends such as around Electronic Health Record (EHR) and ePrescription, Cloud computing, Data analytics to improve patient outcomes and reduce costs, Telemedicine, Artificial Intelligence (AI) and automation, Mobile applications, Internet of Things (IoT) and/or use of MarTech such as Web portals, Consent and Preference Management, Next Best Action, Rep-triggered Messaging, Marketing Automation among others in a coherent and E2E view close loop cycle

  - Familiarity with healthcare regulations and compliance requirements, Knowledge of cloud computing and data analytics, understanding of cybersecurity risks and mitigation strategies.

  - Proven ability to manage change within multiple levels interactions including senior business leaders across a diverse matrixed organisation

  - Expertise operating with Agile teams, Scrum, back-log based work, effective remote work contributing to success and speed

  - Proficiency in English (oral & written)

  NICE TO HAVE:

  - Optional experience around medical content and medical writing, MSL engagement, Data and AI/ML, evidence generation, medical study and clinical trials, medical contract and pricing, medical product dossiers

  - Working experience within the pharmaceutical industry

  - Nice to have proficiency in German (oral & written)

  Novartis Germany in Nr 1. In the German market and still represents a significant growth opportunity for our organization with the ambition to exceed USD 3,4b by 2024 requiring a strong team. An experienced IT Business Partner close to business leaders is crucial to understand the needs of the field teams and brands in one of the largest markets.

  Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

  You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.https://www.novartis.com/careers/benefits-rewards

  COMMITMENT TO DIVERSITY AND INCLUSION:

  Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

  Division

  Operations

  Business Unit

  DATA, DIGITAL & IT

  Location

  Germany

  Site

  Nuremberg

  Company / Legal Entity

  NBS GmbH

  Functional Area

  Technology Transformation

  Job Type

  Full Time

  Employment Type

  Regular

  Shift Work

  No

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