Levy Sector

　　LOCATION: Lower.com Field is the home stadium of the Columbus Crew, the 2023 Major League Soccer (MLS) Champions. Lower.com Field can hold up to 20,371 excited fans for soccer and host to other various events.

　　Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

　　About Levy

　　The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

　　Job Summary

　　As the Assistant Director of Operations, you will be responsible for assisting the Director of Operations in achieving annual sales and profits in overall operation, while exceeding guests’ expectations through strong leadership and management skills and by living "The Levy Difference."

　　Detailed Responsibilities

　　Holds team accountable to steps of service to deliver great guest service

　　Ensures show quality standards are maintained at all times

　　Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members

　　Regularly obtains feedback from clients and guests to improve operations

　　Supports and communicates Company initiatives

　　Respond and assist in any departmental guest service issues

　　Executes all menus, promotions and programs as outlined by the Director of Operations in accordance with Levy standards

　　Acts as a liaison with the team, including partner’s operational team, Levy team and other areas as needed, to ensure efficient operational performance

　　Ensures that daily walkthroughs are being conducted in both FOH and BOH for every event

　　Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more)

　　Ensures that all security, safety and sanitation standards are achieved

　　Achieves daily sales and assigned cost goals

　　Achieves assigned budget goals

　　Employs good safety and sanitation practices

　　Follows and enforces responsible alcohol service policies

　　Executes required daily reporting in a timely manner

　　Ensures required department reports are completed and information is compiled at month-end closing

　　Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook

　　Forecasts and adequately schedules team members to meet operational needs and desired targets

　　Uses all performance management tools to provide guidance and feedback to team members

　　Promotes a cooperative work climate, maximizing productivity and morale

　　Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members

　　Interviews, hires, trains and develops team members according to Levy guidelines

　　Mentors department managers to develop their skills and leadership abilities

　　Other duties, as assigned

　　Job Requirements

　　5 + previous leadership experience in Hospitality or Retail

　　Bachelor’s Degree in Hospitality Management is preferred

　　High level of computer literacy

　　Understanding of financial concepts

　　Passion for hospitality, food, and retail

　　Excellent interpersonal and stakeholder management skills

　　Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

　　Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

　　Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

　　Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

　　We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

　　Applications are accepted on an ongoing basis.

　　At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

　　Medical

　　Dental

　　Vision

　　Life Insurance/ AD

　　Disability Insurance

　　Retirement Plan

　　Flexible Time Off Plan

　　Holiday Time Off (varies by site/state)

　　Associate Shopping Program

　　Health and Wellness Programs

　　Discount Marketplace

　　Identity Theft Protection

　　Pet Insurance

　　Commuter Benefits

　　Employee Assistance Program

　　Flexible Spending Accounts (FSAs)

　　Levy maintains a drug-free workplace.

　　Req ID: 1271057

　　Levy Sector

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　　VIKKI FRITZSCHING

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