Roles and Responsibilities

　　We are looking for a technical engineer who is a quick learner, critical thinker, enjoys problem solving, has good communication skills, is hungry for learning both the business knowledge & tech skills and is an enthusiastic team player.

　　• Application Support - Primary role is to provide production support for applications developed by the global data science team. The role includes troubleshooting issues, running CI/CD pipelines, application performance monitoring

　　• Basic development and debugging skills (DevOps) - Debug production issues by digging into the application code (mostly Python), Writing support helpers and ad-hoc scripts, System automation and optimizations.

　　• Collaboration - Role implies extensive collaboration with the developers, data scientists, business users and global production management teams. It requires you to be an effective communicator and a team player.

　　• Automation Design/Implementer - Innovate, design, implement and maintain basic automation strategies for a very reliable production system/flow.

　　• Incident management - Production incident management, root cause analysis (RCA) and related follow ups to ensure closure of the issue.

　　• Capacity and Resiliency - Plan, manage, monitor and optimize the production related infrastructure (Linux hosts, Private/Public cloud, Kubernetes, Kafka, Database systems, Network etc.) related capacity and resiliency management

　　Required skills

　　• Minimum 3 years of experience doing application development or production support (L2) or infrastructure engineer.

　　• Hands on experience working in Linux environment & relational SQL or no-sql database technologies. Understanding of one or more modern programming languages (preferably Python) and/or Linux shell scripting.

　　• Familiarity with any of these technologies: containers, big data platforms like Hadoop and Spark and/or cloud infrastructure covering technologies like AWS, Kubernetes.

　　• Experience using logging and monitoring tools (ElasticSearch, Logstash, Kibana, Splunk, DataDog, Prometheus, Geneos) to conduct performance or capacity analysis.

　　• Excellent interpersonal skills to interact confidently and credibly with the business users.

　　• Enthusiastic to keep learning and growing, in technical aptitude, business understanding and personal effectiveness.

　　• Excellent communication skill in both verbal and written form.

　　Preferred skills

　　• Experience in finance or investment banking as a system engineer or software developer.

　　• Incident management experience or the willingness to learn.

　　• Follow-the-sun support model, experience working across multiple time zones.

　　• Experience with REST web services and messaging technologies like MQ, Kafka

　　• Experience with batch scheduling technologies like Control-M, Apache Airflow

　　• Good understanding of Agile development methodologies, responsible for elucidating and agreeing requirements, building relationships with business users.

　　• Enthusiastic to keep learning and growing, in technical aptitude, business understanding and personal effectiveness.

　　• Ability to collaborate with and influence other technology teams to deliver end to end solutions to the business in a constantly changing environment.

　　JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

　　We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

　　We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

　　JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans