Animal Care & Control Office Assistant

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　　Animal Care & Control Office Assistant

　　Salary

　　$40,200.79 Annually

　　Location

　　Nashville, TN

　　Job Type

　　Full Time Health Civil Service

　　Job Number

　　HEA07070

　　Department

　　Health

　　Division

　　Animal Control

　　Opening Date

　　02/12/2024

　　Closing Date

　　2/29/2024 2:03 PM Central

　　Description

　　Benefits

　　Questions

　　Position Description

　　Animal Care & Control is seeking an Office Assistant that s naturally fast-paced individual who effectively multitasks and communicates with a high degree of professionalism and has a strong work ethic.

　　If you have any questions about this position please contact MPHD HR at (615)-340-5640

　　Typical Duties

　　Greet, communicate effectively with, and actively assist patrons.

　　Receive and respond to a variety of emergency and non-emergency, animal related calls for service, information, and complaints.

　　Screen and respond to inquiries and complaints, provide information on policies and procedures, and transfer to other staff, as appropriate.

　　Operate a multi-line telephone console and process and enter complaint information into a computer-aided animal control dispatch system; determine the level of priority, and assign calls for service to Animal Control Officers and other staff.

　　Perform administrative support work such as word processing, creating spreadsheets, data entry/retrieval, and functions that may require interpretation, judgment and determining appropriate processes to be used.

　　Reviews forms, data, and other documents and information to ensure accuracy and conformance to established procedures and/or policies.

　　Maintains shelter activity calendar for the use of conference rooms and scheduled functions.

　　Collect, process, and record financial information and transactions for fees collected.

　　Handle animals during intake, including but not limited to transporting animal from confinement space to alternate confinement space and providing vaccinations.

　　Promote a caring attitude toward all animals and treat animals humanely and with compassion at all times, regardless of circumstances, including those that are sick, injured, feral, or aggressive.

　　Demonstrates MPHD’s core values of Professionalism, Respect, Integrity, Dedication, and Equality (P.R.I.D.E.) when interacting with the public and employees of the Metropolitan Government.

　　Support and participate in departmental response to disaster and emergency events.

　　Minimum Qualifications

　　Education and Experience

　　High school diploma required.

　　Requires 2 years of related administrative support experience or an equivalent combination of education and experience.

　　Licensure

　　Valid driver’s license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.

　　Working Environment/Physical Demands

　　Requires sedentary work that involves sitting most of the time, but may involve walking or standing for brief periods of time, exerting up to 40 pounds of force on a regular and recurring basis, and routine keyboard operations.

　　Humanely restrain an animal.

　　Use protective clothing or gear.

　　Must receive pre-exposure rabies vaccinations.

　　May risk exposure to toxic and caustic chemicals, and animals/wildlife, including exposure to animal bites, scratches, and diseases such as Rabies, Ringworm, Lyme disease and Zoonosis.

　　Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government’s employment-based immigration programs.

　　MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

　　Full-time, Civil Service positions -

　　10 Vacation Days per year (increasing after 5 years of service)

　　1 Sick Day per month

　　12 Paid Holidays per year

　　Public Safety - Sworn and Civilian positions -

　　20 vacation days per year

　　3 Personal days per year

　　1 Sick Day per month

　　12 paid holidays per year

　　Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

　　Full-time, Non Civil Service positions - contact hiring department for benefits information

　　Seasonal/Temporary positions - no benefits offered.

　　01

　　What is your highest level of education?

　　Less than High School or GED

　　High School or GED

　　Associates Degree

　　Bachelors Degree

　　Advanced Degree

　　02

　　How many years of administrative support experience do you have?

　　Less than 2 years

　　More than 2 years

　　03

　　I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

　　Yes

　　Required Question

　　Agency

　　Metropolitan Government of Nashville & Davidson County

　　Address

　　Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

　　Phone

　　(615) 862-6640

　　Website

　　http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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