Location: Rio West E Bldg (PHX-RWE1)

　　Additional Locations: None

　　Requisition ID: 71038

　　Intro

　　Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

　　Why you'll love this job

　　​This job is a member of the Revenue Accounting Team within the Finance Division.

　　​Responsible for reporting and analyzing data related to travel agency processing, operations and fees, as well as assisting in identifying process improvements

　　What you'll do

　　Provides in depth analysis of processing volumes, including issue identification and root cause analysis

　　Develops dashboards and reports to summarize and communicate operational metrics

　　Works closely with internal teams to coordinate resolutions on production problems, cost reduction initiatives and reporting/policy/fraud issues

　　Builds consensus with other internal departments such as Sales, aa.com, Information Technology, Legal, Cobrand, and Marketing

　　Serves as a liaison to the Payment product delivery team related technology projects

　　Assists with transaction level processing such as rejects and exceptions

　　Provides in depth analysis of processing volumes, including issue identification and root cause analysis

　　All you'll need for success

　　Minimum Qualifications- Education & Prior Job Experience

　　Bachelor's degree in Finance, Accounting, Business Administration, or other relevant field or equivalent experience/training

　　3 years related work experience in similar field/position

　　Preferred Qualifications- Education & Prior Job Experience

　　​Master's or other Advanced degree in relevant field or equivalent experience/trainingSkills, Licenses & Certifications

　　​Knowledge of Microsoft Office suite, including Excel, Word, Outlook, etc. (in-depth knowledge of Excel is required)

　　Thorough knowledge of Alteryx and SQL preferred

　　Willingness to take initiative and ownership

　　Ability to logically structure analysis of complex issues and develop solutions to business problems and operational challenges

　　Ability to create process documentation

　　Ability to manage multiple relationships and projects, prioritizes opportunities, and take initiative towards achieving common goal

　　Outstanding organizational skills

　　Able to build relationships and interact productively with various departments and all levels of management

　　Work in a team environment as well as be successful independently

　　What you'll get

　　Feel free to take advantage of all that American Airlines has to offer:

　　Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

　　Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

　　Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

　　401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

　　Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

　　Feel free to be yourself at American

　　From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

　　Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

　　Additional Locations: None

　　Requisition ID: 71038

　　Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.