Job Description

　　How will you make an impact?

　　This is an exciting opportunity to join a team that is inclusive! As part of the Administrative team you will provide support to the distribution management team, associates and our customers! You will perform work that is multifaceted and sophisticated where you will rely on experience and judgment to plan and accomplish assigned tasks.

　　What will you do?

　　Manage administrative aspects of Regulatory, Quality Assurance, OS&D, Claims and Customer Service

　　Work closely with partners to resolve outstanding issues with vendors and couriers.

　　Work with partners to resolve outstanding credits/returns.

　　Manage all lost and damaged claims for both inbound and outbound carriers.

　　Prepare and run various reports, credit memos, stock checks etc

　　Filing and maintaining BOL’s, receiving and customs documents

　　Answering incoming inquiries via phone or email.

　　Greeting/receiving visitors and guests via company protocol. Receive daily mail and courier deliveries. Keep control of office supplies and related orders.

　　Handling of labelling orders for the office, warehouse and select customers.

　　Responsible for acquiring and processing daily requests for various certificates.

　　Work closely with the customer service team to facilitate customer requests.

　　Handling training records, and confidential files (both paper and electronic)

　　Collaborate with the department leadership team in the planning of development projects.

　　Generate Distribution reports.

　　Perform any duties assigned as seen fit.

　　How will you get here?

　　High School education required; College diploma preferred - with minimum 1 year relevant experience in customer service/office administration strongly preferred.

　　Strong digital literacy - proficient in Outlook, Word, Excel and PowerPoint.

　　Works independently as part of a team environment

　　Excellent interpersonal skills (both written and oral).

　　Ability to pay close attention to detail and produce work with a high level of accuracy.

　　Ability to prioritize and balance multiple tasks.

　　Demonstrate excellent interpersonal skills and good judgement.

　　Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 125,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.com

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.