Allegra Marketing Print Mail in Plymouth, Michigan, is a full-service commercial printer serving local, regional, and national clients. We are looking for a team member who will embrace our core values: a passion for success, teamwork, respect, and integrity!

　　Purpose:

　　The Account Manager’s primary function is to convert information received from clients and team members to create estimates, job plans, job instructions, purchase orders, keep schedules on track, budgets, and invoicing.

　　Ability to communicate directly with clients and sales reps regarding potential programs, and projects and build relationships. 

　　Also communicating with outside vendors to gather pricing information, coordinate production plans, introduce all Allegra services to existing accounts and uncover opportunities for sales growth working with our outside sales team.

　　Project Manager functions will include buying outside services required to produce products that meet our client’s needs while maximizing profits for the company.

　　Responsibilities

　　Communication

　　Communicate customer expectations to the rest of the company through company-established processes and methods

　　Communicate with internal teams, such as: The Production Manager, Customer Facing Team, and Production Team on issues related to client needs and delivery of orders

　　Communicate and document issues directly with sales reps and clients via company-established processes and methods

　　Estimating

　　Process standard types of estimates utilizing company MIS systems

　　Create estimate letters that are easy for a client to understand, and detailed to the point where misinterpretation of specifications is difficult

　　Email estimate letters to Sales Reps and clients within established timeframes

　　Buying

　　Communicate with vendors to gather costs to be used on estimates and orders

　　Create detailed and accurate purchase orders and job instructions

　　Track, receive, and follow up on all purchase orders to meet schedules

　　Document all correspondence with vendors, and clients

　　Quality checks

　　File and follow through on all claims with vendors

　　Scheduling

　　Schedule all incoming work per established guidelines within the company MIS System

　　Update schedules in MIS to maintain accuracy, and give everyone a useful tool to follow and meet client expectations

　　Other duties as assigned

　　Qualifications

　　Customer service experience is  required

　　Print and marketing experience is required

　　3-5 years’ experience in Commercial Print Estimating preferred but not required

　　Great organization skills

　　Excellent communication skills, written and oral

　　The Benefits of joining our Team

　　Time Away: We provide paid holidays and paid time away to spend with your family and friends.

　　Engaging work environment

　　Plan for the future: Plan for the near and long-term with our 401K retirements savings plan with matching company contributions.

　　Supporting your Health and Well-bring: We offer flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short-and long term disability, Healthcare FSA and Dependent care FSA, critical illness and accident insurance.  We also offer an Employee Assistance Program to support you and your family.

　　Other compensation: Bonus eligibility

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