We are now looking to recruit an Account Director to join our team.

　　This opportunity is unique in that the role can be structured in a way that plays to the interest and experience of the successful candidate. We can either offer a role that is biased towards business development, giving you the opportunity to build your own portfolio of clients, or alternatively it can be weighted towards an existing portfolio.

　　In all cases you will be responsible for the retention of clients and new business development whilst managing and developing existing client relationships, as well broking into Lloyds and company markets.

　　The role is based in the South of England with an expectation of being in the Reading office at least once a week.

　　The Role

　　• Ultimate responsibility for the provision of the required services to the client.

　　• Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.

　　• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people.

　　• Provide technical, industry and subject matter expertise where required.

　　• Draw on expertise within specialist technical teams within the BU and across the Group for clients as required.

　　• Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.

　　• Grow existing portfolio by identifying new from existing opportunities.

　　• Lead (not line manage) supporting service team.

　　• Maintain effective working relationships with Claims Advocates to effectively deliver clients’ needs.

　　• Business Development: To actively drive the sales process in relation to winning, retaining, and developing profitable new clients.

　　• Placement Management: To deliver optimisation of revenue from new and existing clients using the full range of appropriate placement channels.

　　• Operational and Service Delivery: To lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards.

　　The Requirements

　　• Preferably ACII qualified or working towards the ACII qualification

　　• Preferably educated to degree level or relevant industry experience

　　• Proven track record of delivering high levels of client service and broking

　　• Strong practical knowledge of account development and appropriate tools to achieve this aim

　　• Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis Towers Watson needs.

　　• Experienced at new business sales process and track record of converting prospects to clients

　　• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists

　　• Ability to represent the practice and Willis Towers Watson with integrity and credibility

　　• Strong communication, negotiation and influencing skills

　　• Experience of working with and adhering to processes and systems to support client service delivery

　　At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.