More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.2023 Returning Summer Internship - Information Technology - Workstation SupportPlease attach your current unofficial transcript in order to be considered for this position.This position is located at the Uptown Charlotte or Cincinnati (4th & Main) location. Interns will have responsibilities across all local IT business consulting activities and problem resolution assignments in the greater Charlotte and Cincinnati regions.The qualified candidate will be responsible for the implementation, maintenance, tracking, and onsite support of end user Information Technology (IT) products and services including computer hardware, infrastructure, peripherals, applications, and telecommunication equipment. Responsibilities will include onsite and remote deskside technical support, asset management, consultation, and IT deployment coordination.Basic QualificationsCumulative GPA of at least 2.75Currently enrolled and pursing a 2 or 4 year degree in an IT or Engineering related program, such as Computer Science, Computer Information Systems, Management Information Systems, Software Information Systems, Information Technology, Information Science, Electrical Engineering, Computer EngineeringValid drivers licenseDesired QualificationsMust have previously completed an Internship with Duke EnergyExposure to or familiarity with deskside/technical support, asset management and consultationCumulative GPA of 3.0 or higherTwo or fewer years of full time IT or engineering work experienceWillingness and desire to rotate to, as well as an ability to excel in, a variety of diverse rolesProfessional, effective written and verbal communication skills, plus organizational abilityLeadership potential displayed through extracurricular involvementPrevious IT or Engineering internship, co-op, or work experienceThe ability to work collaboratively in a team settingCommunity service and volunteer experienceSelf-driven, motivated, and proactiveResponsibilities/Technical SkillsInstalling, supporting, and repairing computer hardware and software including mobile/ field devices.Computer reimaging process.Use of Bomgar Remote Access Tool.Knowledge of work management tool (Remedy / PICCASO).Conducting and maintaining an asset inventory of hardware and software.Exposure to Virtual DesktopExposure to Cloud Application configuration and troubleshooting such as OneDrive and Microsoft Office.Exposure with Label Matrix software and label printer configuration.Working ConditionsHybrid - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to a Duke Energy facility.Travel RequirementsNot requiredRelocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNoPosting Expiration DateThursday, January 18, 2024All job postings expire at 12:01 AM on the posting expiration date.Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.Duke Energy is an Equal Opportunity Employer and complies with the laws set forth in the Department of Labor EEO Poster and Supplement.