Position: Satellite Manager

　　Location: Grand Rapids, MI

　　Job Id: 1816

　　of Openings: 1 

　　Satellite Manager

　　About The Kendall Group

　　Kendall Electric, a member of The Kendall Group seeks a talented, creative, self-motivated individual for our Satellite Manager position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

　　Why The Kendall Group?

　　Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

　　Role Summary:

　　Reporting to the Territory Manager, the Satellite Manager is responsible for total branch performance in accordance with company policy and procedures, including Customers, Operations, Store profitability, and management/development of staff. The Satellite Manager will work alongside location associates to optimize workflow and meet location objectives. 

　　Exciting work you will do:

　　The essential duties and responsibilities of the Satellite Manager will consist of, but are not limited to, the following:

　　Responsible for internal and external customer requirements for delivery of products and/or service

　　As a leader model Service Excellence with your team Provide leadership, direction, growth, and mentoring

　　Adhere to company values and foster a culture of belonging and recognition

　　Build strong connections to our customers and service delivery

　　Invest in leadership and self-growth through participating in continuous improvement, learning, and development

　　Define fiscal responsibility and accountability for location

　　Responsible for oversight of receiving, physical inventory, and shipment of products

　　Set goals and objectives for location

　　Perform all the functions at the location as needed

　　Perform other duties as assigned

　　Competencies you possess: Service Excellence

　　Results, Action Oriented

　　Accountability and Responsibility

　　Teamwork and Collaboration

　　Developing Talent

　　Managerial Courage

　　Building Team Morale

　　Process Management

　　Planning and Organizing

　　Inspiring & Motivating Others

　　Awareness of the needs of others

　　What you'll need:  Experience: 2 years' of customer service, sales and management experience

　　Education: High School Diploma

　　Analytics/Computer Skills: Proficiency with Microsoft Office Suite; ability to utilize company business system (ERP); analyze and understand business system data

　　Organization Skills: Excellent organizational skills; ability to multi-tasking and shift priorities as needed

　　Cross-functional skills: Works well cross-functionally; provides excellent internal and external customer service

　　Communication Skills: Ability to communicate well with all levels of the organization; excellent negotiating skills; excellent presentation skills, strong interpersonal an