Title: WASS Qual Assur Spec OCONUS

　　Location: Iraq-Baghdad

　　Job Number: 15349

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　　SUMMARY

　　The Quality Assurance Department provides operational oversight of all areas using internal and external audits, monitors. This department tracks operational performance measures and goals to ensure variances in established procedures are clearly identified and corrective actions defined to ensure the services provided to the customer are of the highest standards and continually enhance the overall mission of the Department of State Air Wing at CONUS and OCONUS locations. The Quality Assurance Specialist is responsible for conducting scheduled audits, analyzing data, aiding in the development of audit checklists, and producing reports as required.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Enter findings into computerized quality reporting database, review corrective actions, and assist with implementation of recommendations as approved.

　　Investigate and review customer issues or complaints and work with staff for professional resolution.

　　Independently perform audits or surveillance inspections according to the master schedule.

　　Evaluate work products to assess quality and report findings.

　　Collect, analyze, and interpret audit performance data to ensure consistency with company policies and procedures.

　　Prepare and present technical and program information to the WASS management team.

　　Develop written reports of findings and escalate unresolved issues to the appropriate level.

　　Establish, track, analyze, & report on key quality metrics to meet quality requirements within the contract PMF framework.

　　Lead investigations into customer complaints regarding quality and ensure systems are in place to address customer quality issues, returns, complaints.

　　Research alternative solutions to problems, determine proper approach, and make verbal and/or written recommendations to appropriate parties.

　　Assist in implementing recommendations as approved.

　　Promote a culture of continuous process improvement.

　　Assist management in defining and maintaining an effective and efficient quality program.

　　Present Quality Assurance training and familiarization to employees.

　　Maintain a working knowledge of government and industry quality assurance codes and standards.

　　Serve as a technical expert on contract Quality Assurance matters.

　　Position requires a U.S. Department of State Moderate Risk Public Trust MRPT.

　　Perform additional duties as assigned.

　　EDUCATION

　　Required:

　　High School Diploma or equivalent.Preferred:

　　B.A./B.S. degree from a four-year college or university in a related field and/or combination of education and relatedexperience.SKILLS & EXPERIENCE

　　Required:

　　Must have 4 years of progressive experience in aviation quality assurance, quality control, or equivalent experience gained by performing specialized work in a closely related professional occupation.

　　Knowledge must include a basic understanding of and familiarity with Military and DoD quality standards, such as ISO 9000 series, audit techniques, root cause analysis, and continuous process improvement and the capability Maturity Model and Software Engineering Institute, SEI guidance.

　　Specific experience shall include, destructive and nondestructive first article testing, establishment and collection of quality metrics, execution of quality plans, preparation and execution of quality related tests, data collection and analysis and conducting manufacturing source inspections.

　　Preferred:

　　B.A./B.S. degree from a four-year college or university in a related field and/or combination of education and related experience.

　　Experience in international contracts support.

　　Understanding of aviation related quality assurance programs.

　　Prior Department of State INL/A support experience

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　　Qualifications:

　　QUALIFICATIONS:

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

　　CORE COMPETENCIES

　　Focus on Results - Able to plan and organize work to achieve goals achieves targeted results with minimal supervision is accountable for own actions.

　　Communications - Possess excellent verbal and written communications skills Provides timely, well organized verbal and written information that is audience appropriate, listens attentively to others and retains processes information.

　　Teamwork - Builds alliances, partnerships and collaboration with others including those different from him her deals tactfully with others assumes helps with a variety of team roles.

　　Initiative, Innovation - Generates new ideas personally encourage team to do the same stays up to date on technology and approaches to work provides creative solutions and input when faced with challenges.

　　Interpersonal Relationships - Builds effective relationships with internal and external customers’ ability to work independently and coordinate work with others resolves conflicts in a professional manner.

　　Quality and Safety - Adheres to all safety and security policies and regulations demonstrates quality work that is accurate, thorough, and efficient.

　　Continuous Improvement - Examines personal and organizational processes, promotes opportunities for improvement analyzes successes and failures to learn and improve.

　　Training and Development - Completes required and suggested training shows eagerness and capacity to learn receptive to coaching and feedback.

　　Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest socially responsible, and where differences are respected and valued.

　　Performance Management - Sets clear expectations and direction for staff achieves team results consistently coaches staff to improve is a positive role model.

　　Expense Management - Plans budget appropriately, uses sound judgment analyzes operation for improving expense efficiency demonstrates knowledge of financial process and results.

　　Leadership - Builds commitment to team, company, mission, and customer through effective and frequent communications promote an environment of trust fosters a respectful, energetic, and positive work culture.

　　AAR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.