If you have a keen eye for the big picture, excellent technical data analysis skills, and enjoy working collaboratively, we may have the perfect role for you! As a Field Service Technician II, you will be using your skills and expertise to perform a variety of maintenance and technical support on our products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. You'll be responsible for installing, operating, maintaining, repairing, and modifying our products and updating and tracking the status of all field related equipment. You'll build and maintain effective relationships with our customers and provide them with onsite training.

　　The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations – with an unrivaled record of on time and on (or under) budget deliveries. Learn more about IAS (https://www.sncorp.com/careers/isr-aviation-security/)

　　Must-haves:

　　High school diploma or GED equivalent, and typically 2 or more years of relevant experience

　　A higher-level degree may substitute for experience

　　Related experience may be considered in lieu of required education

　　Basic understanding of technical schematics, diagrams, blueprints, manuals and/or publications

　　Experience using troubleshooting techniques

　　Understanding of electrical wiring concepts

　　Must be willing and able to work extended hours, holidays and shift schedules as required

　　Ability to setup, configure, repair, move/add/change and integration of new and existing computing hardware, software, networking, and other computer-related technologies and peripherals

　　Ability to perform preventative maintenance for a variety of computer related equipment.

　　Ability to provide outstanding customer-centered quality support and service ensuring the highest levels of customer satisfaction

　　Knowledge of current IT technical standards as related to computers, network technology, and networking equipment.

　　Experience in Windows.

　　Ability to interpret system prints and schematics.

　　The technician must have a good command of the English language, both written and verbal, for report preparation and customer interface

　　Technician must be able to perform assigned tasks related to this level of expertise with minimal supervision

　　An active Secret U.S. Security Clearance is required Learn more about the background check process for Security Clearances (https://nbib.opm.gov/about-us/about-investigations/investigation-process/)

　　Preferred:

　　Prior experience with Security+, Network+, CCNA and/or A+ Experience in Aviation Avionics and Electronics is a plus.

　　Basic understanding of Spectrometer, Oscilloscope, and electrical test equipment

　　At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America’s fastest-growing companies. Learn more about SNC (https://www.sncorp.com/who-we-are/about-snc/)

　　SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more (https://www.sncorp.com/careers/total-rewards/) .

　　IMPORTANT NOTICE:

　　This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.

　　Learn more about the background check process for Security Clearances. (https://www.dcsa.mil/About/)

　　At Sierra Nevada Corporation (SNC), our mission is to dream, innovate, inspire and empower the next generation to transform humanity through technology and imagination. As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. SNC is committed to fostering an inclusive, accepting, and diverse environment free of discrimination. Employment decisions are made without regarding to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or other characteristics protected by law. Contributions to SNC come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.