Salary Range
USD $26.44/Hr. -
Overview
Job Summary
The New Store Opening Ops Team will conduct the training of new store Department Managers (MOD) with an emphasis on Grocery and Dairy/Frozen as well as general staff in the new store setting. All training will be conducted in accordance with company policy and procedure, and with a focus on modeling and imbuing World Class Customer Service.
Responsibilities
Responsibilities
Using a hands-on training approach, guides new Grocery Managers and Dairy/Frozen Managers through their job requirements and working with the staff in the grocery and dairy/frozen department, teaching customer service and merchandising.
Trains general staff according to company policy and expectations in all areas of the store including but not limited to: SAP, ordering, receiving, cashiering, Front End and MOD Cash Handling responsibilities, Daily Sales Report (DSR), Opening and Closing Procedures, etc.
Conducts all training with a focus on World Class Customer Service
Imbues trainees with the skills necessary to manage their inventory profitably, so that all department goals are met including COGS, purchase to sales, and managing shrink.
Models World Class Customer Service, and adheres to all company policies and procedures at all times.
Must accomplish the successful training of all trainees within the provided training period, while also ensuring that the store and store staff can function independently after Operations departs
Although this is a general outline of job responsibilities all employees are expected to be ''hands on'' and do whatever it takes to get the job done and make the company thrive.
Qualifications
Qualifications and Experience
Must possess experience in grocery and dairy/frozen departments, with a strong knowledge of the policies of the NGVC store, with heavy emphasis on SAP, ordering, receiving, cashiering, Front End and MOD Cash
Handling responsibilities (DSR, Opening and Closing Procedures, etc.)
Must be efficient and receiving with SAP.
Must possess strong merchandising skills
Must possess the ability to perform store opening and closing procedures per company policy and expectations.
Must possess a positive demeanor, which includes staying calm in challenging situations and in all interactions with other employees and customers.
Must possess patience, and train via a hands on learning approach for the trainee.
Experience with ordering and maintaining stores inventory is a must.
Staff management experience is a plus.
Fluent in SAP inventory systems a must.
Requires excellent organizational skills and attention to detail.
Must be self motivated and capable of working independently.
Must be driven to succeed in meeting all deadlines in a timely manner.
Schedule must be flexible and must be willing to work evenings and weekends when necessary.
This position requires (but is not limited to) travel up to 4 weeks travel at a time for each new store opening, and must be able to travel on short notice.
Demonstrated success transferring knowledge to all levels of the store Strong communication skills
Physical Requirements
Must have the ability to lift 50 lbs, repetitive lifting up to 30 lbs.
Must be able to carry up to 50 lbs.
Requires the use of both arms and both hands with full range of motion.
Must be able to bend at the waist and knees, twist, push and pull
Must be able to kneel, squat, and climb
Must be able to reach overhead and away from the body
Must be able to stand for at least 90% of the time
Must be able to walk for at least 90% of the time
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Home Office managers that my not be listed in this job description.
Benefits
Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:
All Crew Members
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Full-Time Crew Members (30+ hours/week)
Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match
Diversity Statement
At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.
At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
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LocationUS-CO-Lakewood
Job ID2024-26022
Address12612 W Alameda Pkwy
Work EnvironmentIn-person
CategoryHome Office
Salary RangeUSD $26.44/Hr. -