Zendesk is looking for a GTM Enablement Manager to join its growing Sales Enablement team. This individual will partner on our strategy for developing, refining, storing and delivering best in class onboarding and enablement content to our SMB, Commercial, Mid-Market, and Enterprise teams in Japan. The main priority for this role will be to translate English Enablement assets into Japanese and stand and deliver content in the region - giving a local face and presence to both global content and regionally specific content.

　　What youll be doing

　　Work closely with the broader Enablement team to develop and execute our plan for best in class enablement programs and trainingLead and run continuous onboarding program for JapanHelp to refine existing and build new Japan-ready enablement materialsFoster an energetic, positive culture of high-performance, consistent motivation, effectiveness and resultsWork closely with regional stakeholders and help to create and run regionally specific sessions as neededPartner with the global Enablement leads for planning, coordination and execution of global bootcamp & other initiativesEnsure delivery and adoption of Sales best practicesWork closely with broader enablement team to interpret business data and use information appropriately to identify training needs and deliver the curriculum to drive desired behaviors and outcomesServe as liaison to Japanese sales org, vetting that our approach and materials are effective

　　What you bring to the role:

　　Fluent in written and verbal Japanese and English, including ability to translate Enablement materials from English to Japanese (including but not limited to decks, one-pagers, live training scripts, courses, communications, and videos)Presentation, teaching, and ideally coaching skillsProject management & organization skillsTime management & prioritization skillsStakeholder management & ability to work across multiple teamsFlexibility & adaptabilityCreative, problem solverStrong written & verbal skillsAbility to learn technology quickly

　　Basic Qualification:

　　3+ years of sales enablement or training experience, business development/quota carrying sales experience, or sales team management experience with emphasis on teaching, coaching and mentorshipExperience as an instructor/facilitator/presenter to groups of people live and/or remotelyEnterprise SaaS experience highly preferredExperience with Salesforce & Google SuiteHave worked in a fast-paced dynamic environment

　　Where we work:

　　Fully Flexible:

　　In this role, youll work primarily remotely with the support of a dynamic and caring team. Well provide you with the digital tools and experiences to be together-even when were apart. Being digital first doesnt mean were digital only. Youll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.

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　　The intelligent heart of customer experience

　　Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

　　Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

　　Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.