Home
/
Comprehensive
/
Enterprise Customer Success Manager - Workvivo
Enterprise Customer Success Manager - Workvivo-November 2024
Boston
Nov 27, 2025
About Enterprise Customer Success Manager - Workvivo

  Must be located in Boston, MA or Denver, CO area and able to commute into a physical office regularly

  Workvivo is part of Zoom, an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation.

  What you can expect:

  You will support Enterprise-level customers from onboarding them onto the Workvivo platform to customer success management. Exceptional Project Management skills are essential as you will be working with large customer accounts. You will conduct regular Executive Business Reviews and checkpoints with C-suite customers and executive leadership. About the Team We are a high performing, energetic, collaborative team. We work hard but don't take ourselves too seriously.

  What we’re looking for:

  Experience onboarding, training and supporting global enterprise-level customers (15,000 employees and above)

  Possess experience conducting Executive Business Reviews and checkpoints with C-suite customers and executive leadership

  Experience leading technology solution implementations and consulting with customers on their internal communication and employee engagement strategy

  Have excellent communication, presentation, interpersonal, and project management skills

  Experience conducting success plans for your customers and ensure adoption, expansion and loyalty

  Be located in the U.S. and do not require sponsorship for employment

  Salary Range or On Target Earnings:

  Minimum:

  $105,600.00

  Maximum:

  $195,400.00

  At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

  Anticipated Position Close Date:

  01/29/24

  In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

  Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .

  Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

  We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

  Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

  BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

  About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

  Our Commitment​

  We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

  We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected].

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Electromechanical Engr
FUNCIONES BASICAS 1.1 Realizar rutinas de Mantenimiento de manera preventiva de acuerdo a lo que especifica la orden dentro de las frecuencias establecidas (lubricación general de equipos, se inspecc
ASC/ Lighting Panel Staging Lead
Job Family: Manufacturing Req ID: 402741 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital
Registered Nurse Case Manager Flex
Job ID82353 LocationAurora, Colorado Full/Part TimeOn Demand Regular/TemporaryRegular Why Work at Children's.... Here, it's different. Come join us.Children's Hospital Colorado has defined and delive
Manager-1 PMA
Education : Master of Pharmacy Experience: 12 Years Job Responsibilities: Authorized to sign as a Doer & as a checker in following documents :Risk assessment, process validation protocol, Inciden
Software Quality Assurance Analyst (Telecom)
Software Quality Assurance Analyst (Telecom) (Multiple Positions with National Placement out of Middlesex County, NJ) Minimum of Bachelor’s degree in Computers, Engineering, Management, Information S
Senior Risk Analyst
Job Responsibilities: The Senior Risk Analyst will report to the Manager, Enterprise Risk Management (ERM) and will play an integral role in supporting the implementation and maintenance of Canadian
Project Engineer - Mechanical
Project Engineer - Mechanical - ( 24000056 ) Description Stantec Buildings is on a mission to become the world’s leading integrated design practice. Our architects, engineers, interior designers, sus
COOK - El Paso Chihuahuas
Levy Sector Position Title: [[extTitle]] Starting Pay: $10.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1269695.
Wound Care Nurse
Employment Type: Full time Shift: Day Shift Description: Demonstrates wound, skin, & ostomy care expertise and clinical leadership. Conducts comprehensive skin, wound and ostomy assessments and d
CNC Machinist / Programmer
Description Tradesmen International is immediately hiring skilled CNC Machinists / Programmers for projects located in and around Sheboygan Falls, WI. This is a full time opportunity with a pay rate
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved