Home
/
Comprehensive
/
Enterprise Customer Success Manager - Workvivo
Enterprise Customer Success Manager - Workvivo-March 2024
Boston
Mar 31, 2026
About Enterprise Customer Success Manager - Workvivo

  Must be located in Boston, MA or Denver, CO area and able to commute into a physical office regularly

  Workvivo is part of Zoom, an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation.

  What you can expect:

  You will support Enterprise-level customers from onboarding them onto the Workvivo platform to customer success management. Exceptional Project Management skills are essential as you will be working with large customer accounts. You will conduct regular Executive Business Reviews and checkpoints with C-suite customers and executive leadership. About the Team We are a high performing, energetic, collaborative team. We work hard but don't take ourselves too seriously.

  What we’re looking for:

  Experience onboarding, training and supporting global enterprise-level customers (15,000 employees and above)

  Possess experience conducting Executive Business Reviews and checkpoints with C-suite customers and executive leadership

  Experience leading technology solution implementations and consulting with customers on their internal communication and employee engagement strategy

  Have excellent communication, presentation, interpersonal, and project management skills

  Experience conducting success plans for your customers and ensure adoption, expansion and loyalty

  Be located in the U.S. and do not require sponsorship for employment

  Salary Range or On Target Earnings:

  Minimum:

  $105,600.00

  Maximum:

  $195,400.00

  At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

  Anticipated Position Close Date:

  01/29/24

  In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

  Information about Zoom’s benefits is on our careers page here (https://explore.zoom.us/media/benefits_brochure.pdf#page=40) .

  Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

  We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

  Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

  BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

  About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

  Our Commitment​

  We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

  We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected].

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Call Center Agent
You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in th
Pharmacist (PD)
Req Number 105333 Job Responsibility Processes physician orders to provide pharmaceutical care services by screening orders when entering into the computer profile and reviewing for appropriate thera
Patient Care Tech II - Shea
Work whereevery momentmatters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to be
Events Manager - India
Netflix aspires to provide great entertainment for people everywhere from the world's best creators across movies, TV series, documentaries, comedy and more. Our members have control over what they w
Market Director of Revenue Analysis
Job Number 24004179 Job Category Revenue Management Location JW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States Schedule Full-Time Located
Registered Nurse - FT - Nights - Med/Surg - Resource Team
Hours of Work : 7P -7A Days Of Week : Rotate Work Shift : 12X3 Night (United States of America) Job Description : Your Job: Registered nurse renders highly professional and technical nursing care to
Product Marketing Manager
Are you passionate about driving awareness for products resulting in revenue and growth? Does the evolution of legal technology excite you? Join us in shaping a more just world. About Us LexisNexis,
Principal Data Processing Unit Software Engineer
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mi
Respiratory Therapist, Cambridge Inpatient (36 hr. Nights)
Respiratory Therapist, Cambridge Inpatient (36 hr. Nights) - ( 3273058 ) Description *NEW PAY RATES and a $10,000 SIGN-ON BONUS for qualifying applicants!! Competitive Shift Differentials for eligibl
Epic Sr Analyst- Professional Billing - Remote
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecti
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved