To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

　　Job Category

　　Employee Success

　　Job Details

　　About Salesforce

　　We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

　　We are seeking a German-based Senior Employee Success (ES) Consultant to join our ES organization. This individual will partner closely with other ES teams, including ESBPs, Employee Relations, Labor Relations, People Services & Operations (PS&O), Compensation, Mobility, Recruiting, and Talent Development to coordinate, roll out and execute ES programs and initiatives that support the business needs of the organization. This role will also provide specific support to managers and employees, including direct and specialized manager & employee support, coaching and enablement on a variety of ES topics and programs, including but not limited to, talent initiatives and programs, team dynamics, compensation data analysis, and audits and ad hoc analytics. The ideal candidate is one who is interested in making an impact at scale in one of the fastest growing companies and the industry; excels in a fast paced, high engagement environment; and is looking to work with a strong ES Organization.

　　Responsibilities:

　　Partner with the ESBPs, ER and other ES teams to coordinate the resolution of issues that require direct interactions with managers and the business related to areas such as on-boarding, off-boarding, promotions, mobility, and other related matters.Work directly with managers and employees to resolve medium to complex issues. Give guidance, coaching, and support to resolve ambiguous situations and issues.Serve as a project coordinator for ES programs and compliance project, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion.Creates tools, templates and resources for consistent service delivery at scale.Provide enablement and delivery support for high impact initiatives; examples includes talent assessment; high-potential and manager development; organizational design and compensation planning, employee engagement and retention.Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives.Assess and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.Partner with ES Shared Services team on knowledge transfer and resolving root cause service delivery issues that impact the employee and manager experience.Identify bodies of work that can be better done at scale through automation or revised processes and / or make recommendations when it is appropriate to align with different teams.

　　Requirements and Key Skills:

　　Work closely with ESBP, ER, managers and employees to handle a variety of issues and complete solutions and strategies in all areas of human resourcesDemonstrated ability to support diverse, geographically dispersed, multicultural fast paced environmentDemonstrated ability to be a self-starter and proactiveProven ability to mentor, coach and onboard other team members.Ability to develop effective relationships across all levels of the organization and with diverse client groupsExcellent verbal and written communication skills; must be a strong and succinct communicatorAbility to collect, assimilate, analyze and present data. Must have solid knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday and Salesforce a plus.Ability to partner with COEs to design, build, and implement programs and processes to support business needsGeneral knowledge of employment policies and practicesKnowledge of staffing, compensation, and talent management standard processes

　　Required Experience:

　　Strong preference for fluency in German/English.

　　Experience as HR Generalist, or HR Operations or HR Analytics

　　We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

　　*LY-I

　　Accommodations

　　If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

　　Posting Statement

　　At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

　　Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

　　Salesforce welcomes all.