Description

　　You Lead the Way. We’ve Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join #TeamAmex and let’s lead the way together.

　　How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

　　We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world.

　　Enterprise Data Sharing Solutions (EDSS) is part of the Enterprise Data Governance, Digital & Data Platforms (EDGP) organization, which sits within Enterprise Digital and Data Solutions (EDDS). Through the implementation of modern data sharing capabilities and strategies, the EDSS organization aims to provide efficient, safe and purposeful data sharing for our customers and enterprise partners alike. Catalyzed by these goals, as well as the rapidly changing landscape of global data regulations, such as Open Banking and privacy, EDSS is embarking on an exciting and transformational journey to both establish and modernize core digital and data-centric privacy and sharing capabilities at American Express.

　　Digital Tracking Platform and processes, driving growth, efficiency, and compliance.

　　The Director or Product Management, Digital Tracking Platform will lead a team that defines the long-term product strategy for the Digital Tagging & Tracking Platform, which is the central enterprise solution for digital tracking across all Amex customer experiences. This role will be responsible for driving key in-year regulatory and marketing initiatives, while also focusing on the 2–3-year modernization and transformation of our core enterprise tracking tools and processes. The Director, Digital Tracking, will partner with engineering leaders to deliver across these near- and long-term roadmaps, while partnering closely with marketing teams, enterprise experience owners, and users of digital data to power a transformed journey for Digital Tracking at American Express.

　　Primary Responsibilities:

　　Build and lead a team of product owners to deliver critical in-year regulatory and business growth initiatives within the Digital Tracking Platform.

　　Partner with business leaders, experience owners, and engineering partners to deliver critical remediation activities related to Global Privacy regulations.

　　Partner with the broader EDSS organization to enable an improved stakeholder engagement model for the Digital Tracking Platform across all users.

　　Support governance partners and program teams in the on-time resolution of compliance and audit issues, as well as delivery of critical PRSA requirements.

　　Align with business unit partners, Centers of Excellence and governance teams to discover and design applicable procedures for the Digital Tracking ecosystem.

　　Support program team in communicating progress of critical initiatives to key stakeholders from growth-focused marketing partners to 2nd and 3rd line partners with a focus on regulatory compliance.

　　Develop, improve, or transform existing processes to support product(s) development with an aim toward efficiency, growth, and operational excellence.

　　Qualifications Requirements:

　　8 years of demonstrated excellence in leading product owner teams delivering technology-driven business solutions across the enterprise.

　　Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals.

　　Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests.

　　Ability to communicate complex technical solutions & processes to a wide variety of audiences.

　　Ability to synthesize customer feedback, industry trends, regulatory requirements, and future-focused business needs into a well-prioritized, executable product roadmap.

　　Knowledge of the global privacy landscape strongly preferred.

　　Ability to discover and design scalable solutions and processes, and lead implementation of those processes across a matrixed environment.

　　Bachelor’s degree in a quantitative field such as computer science, mathematics, engineering, master’s degree preferred.

　　Qualifications

　　Salary Range: $150,000.00 to $225,000.00 annually bonus equity (if applicable) benefits

　　The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries

　　Bonus incentives

　　6% Company Match on retirement savings plan

　　Free financial coaching and financial well-being support

　　Comprehensive medical, dental, vision, life insurance, and disability benefits

　　Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

　　20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

　　Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

　　Free and confidential counseling support through our Healthy Minds program

　　Career development and training opportunities

　　For a full list of Team Amex benefits, visit our Colleague Benefits Site .

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

　　US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

　　If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

　　Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

　　Job: Data Mgmt and Analytics

　　Primary Location: US-New York

　　Schedule Full-time

　　Req ID: 24000422