Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day PL and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

Join Team Amex and let's lead the way together.

General Counsel’s Organization, Technology Innovation Team

This role is on the General Counsel’s Organization, Technology Innovation team which leads strategy and implementation of technology solutions for the global Legal organization of American Express. The team works in close collaboration with the Legal teams and Operations to drive efficient and effective service for the business.

Responsibilities:

No two days are alike for an American Express Business Analyst, but there are some things you can count on. You will:

Act as the product owner for digital solutions

Partner with stakeholders in tech and business to develop and deliver workflow automations for Legal services

Use data and analytics to identify new and innovative ideas and enhancements

Independently deliver workflow solutions using low code/no code workflow platforms

Manage a backlog of platform requirements, with the ability to sort through pressing needs and articulate priorities to partners and leadership, creating a sense of organization and focused development

Participate in program increment planning to coordinate with other teams on the sequencing of feature development that will drive optimal efficiency towards high-level objectives

Maintain a prioritized product roadmap and backlog of refined capabilities.

Translate complex business objectives into capabilities and features, working closely with technology teams.

Qualifications , Skills, and Experience :

3-5 years’ experience in developing, delivering, and facilitating digital innovation with a user experience-first mindset.

Ability to engage in technical discussions on product solutions with business and technical stakeholders.

Good knowledge and experience building product feature stories for tech sizing and prioritization.

Adept at developing solution options, recommendations, and proposals

Proven ability to gather and understand business and user requirements and create workflows and build process maps / wireframes.

Experience in product development and delivering on a product roadmap, with experience of Agile methodologies.

Experience building with low-code workflow platforms

Results driven with the ability to effectively manage initiatives to completion

Keen attention to detail, high degree of accountability and integrity

Ability to establish and maintain effective working relationships with all levels within the organization.

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Legal

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24006793