Description

　　Robert Half is looking for someone who loves building solid customer relationships for a Customer Service Representative position in the growing Wholesale Distribution industry. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This Morton Grove, Illinois Customer Service Representative position could be for you, if you're available for a long-term contract / contract / contract / contract / temporary to permanent opportunity. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!

　　Your responsibilities

　　By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

　　Contribute accurate, friendly customer service in a timely fashion

　　Manage incoming telephone calls

　　Retrieve and oversee the sending of written business communications

　　Requirements

　　Supportive, positive attitude with a detail oriented demeanour applied to all tasks

　　Demonstrated experience performing extensive research to resolve complex customer inquiries

　　Strong communication and interpersonal skills (verbal, written, and listening)

　　Basic knowledge in computer software programs and office equipment

　　Ability to simplify complex problems and build solutions

　　Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyExperience with Microsoft Office required

　　Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

　　Customer service experience desired

　　2+ years' experience with performing in a goal-driven & customer-focused environment preferred

　　Customer service and office administrative skills

　　If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .