This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4085714POSITION OVERVIEW

　　The position of Workforce Program Manager is focused on employment andtraining services, creative networking, team collaboration, and ensuringprogram compliance and performance. This position is responsible forcontinually enhancing and broadening the reach of workforce developmentprograms aimed at enriching peoples lives and the economic strength ofthe Western Arkansas region. Position duties are supervision ofworkforce program staff that provides client services as well as taskssuch as administrative duties, organizing schedules, delegating duties,monitoring and evaluating employee performance, and leading andmotivating team members. This position is also responsible forcollaborating and developing improvement plans, monitoring progress andperformance measures, supporting and delivering successful programobjectives, and productively reaching partners. Exceptional leadership,communication and interpersonal skills are required. The WorkforceProgram Manager exemplifies continuous improvement and has an intuitionfor recognizing ways to improve all aspects of our mission and makingthat happen directly through teamwork.

　　This position reports to the Executive Director at WAPDD.

　　ESSENTIAL FUNCTIONS

　　Develop a strong understanding of the workforce development system andits partners to produce efficient, cost-effective, and successfulprocesses that meet the outreach and performance goals outlined withinthe Western Arkansas Regional and Local Plan.

　　Support the Director of Workforce Development by providing oversight andassistance on assigned projects, partnering on planning initiatives andcreating goals to reach partners and participants as well as meetingperformance measures.

　　Work in partnership with the Executive Director to plan and supervisedaily operational aspects of the workforce program.

　　Assist in the correction, coordination, and submission of informationand materials to Arkansas Division of Workforce Services.

　　Support the development, implementation, and continuous evaluation ofefforts specific to most vulnerable and disproportionately representedpopulations in the Western Arkansas Workforce System.

　　Initiate engagement with partners to create workforce strategies andopportunities for positive change for justice involved individualsreentering our community.

　　Support and deliver successful program objectives for variousinitiatives, specifically career pathway development through westernArkansas.

　　Research best practices of the Workforce Innovation and Opportunity Act(WIOA) and related programs nationally to develop standards to implementregionally with the assistance of the Director of Workforce Development.

　　Motivate small project teams to develop, execute and completeassignments and operational strategies.

　　Provide leadership, technical assistance, communication and expertguidance to program staff.

　　Organize team roles and evaluate employee performance, reviews andassessments.

　　Document operational tasks and report to upper-level management.

　　Assist with workforce employee onboarding and training programs.

　　Motivate, coach and improve employees work performance and goalattainment of program goals.

　　Represent the local workforce area at program focused meetings both atthe local, state and federal level.

　　Represent the local workforce area at non-program focused meetings andinitiatives with community-based partners and organizations.

　　Evaluate program numbers and performance to ensure compliance and reportprogress to the Executive Director and Director of WorkforceDevelopment.

　　Remain current on all WIOA state and federal laws and regulations.

　　Examine case files and notes to ensure compliance with WIOA regulations.

　　Commit to continuous improvement and lifelong learning by being informedof emerging trends, best practices, and new developments in theprofession as well as attending

　　relevant workshops, classes, seminars and professional conferences.

　　Other duties as assigned.

　　KNOWLEDGE AND SKILLS Required

　　3 years experienced in program/project management; Bachelors degree; orequivalent combination of education and experience.

　　Excellent oral and written communication skills.

　　Highly motivated and actively contributes to a collaborative environmentthat engages and challenges WAPDD team members in meeting organizationaland personal goals.

　　Skilled in planning and prioritizing work effectively, workingindependently and with minimal supervision.

　　Leadership experience with ability to lead, motivate and delegate withinthe team.

　　Experienced in effectively operating standard office equipment includingcomputer, phone, text, apps, and software such as Microsoft Office.Including but not limited to the creation and editing of word documents,spreadsheets, and presentations.

　　Strong interpersonal skills and ability to work collaboratively andpositively with colleagues and partners.

　　Awareness of vulnerable populations and a demonstrated ability tointeract effectively with people from different cultures andexperiences.

　　KNOWLEDGE AND SKILLS Preferred

　　Demonstrated experience in the development and