POSITION DESCRIPTION: Oversee the development and execution of KORE’s product strategy. Work closely with cross-functional teams (incl. engineering, sales, marketing, and customer support) to identify market opportunities, gather customer feedback, and define product requirements. Prioritize the product roadmap and ensure that product development is aligned with KORE's overall goals and objectives. Set the strategy and direction for KORE technical engagement in the New Business cycle. Partner with New Business leadership to create strategy to provide technical software support for new opportunities by analyzing the software needs. Utilize substantive expertise of computer software engineering principles to proactively attract, develop, and motivate a team of high-performing Solutions Architects and Sales Engineers. Continually identify innovative solutions for improving team effectiveness. Manage a team that presents complex software engineering product sales proposals to C-level executives at large Enterprise and Fortune 500 companies. Determine the role of sales engineers and establish how to deploy the existing resources most effectively. Use data to communicate results and make decisions and engage with Product, Support, Sales and Engineering as needed to effectively advocate for new prospects. * Position is 100% remote/allows for telecommuting. Requires 10% intl travel.
Requirements : Master’s degree in Computer Science, Information Systems, or Engineering or closely related field of study. 3 years’ experience in the job offered, as a Director of IoT Customer Engineering, or a related product manager or sales engineering position. Experience is required and must include: Leading software design and architecture of telecom, VoIP and cellular IoT based software applications and services. Leading technical design and development of highly scalable cloud hosted software components and web services delivered through a SaaS (Software as a Service) model. Owning the product roadmap, oversee end-end software development and release processes based on methodologies such as Agile and Scrum for telecom, VoIP and cellular IoT based software products and services. Developing technical engagement strategies and designing software solutions that drive customer value and influence revenue streams. Architecting technical troubleshooting tooling and processes to diagnose software issues, fixes and reduce potential downtime. Writing non-trivial applications in Java and other object oriented programming languages.