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Vice President , Client Management Services - Securities Onboarding
Vice President , Client Management Services - Securities Onboarding-March 2024
London
Mar 30, 2026
About Vice President , Client Management Services - Securities Onboarding

  Do you want your voice heard and your actions to count?

  Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

  With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

  Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

  MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia.. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

  As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

  MUFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: MTU) stock exchanges. The group’s operating companies include, but are not limited to, Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking (Japan's leading trust bank), Mitsubishi UFJ Securities Holdings (one of Japan's largest securities firms), and MUFG Americas Holdings.

  Please visit our website for more information - mufgemea.com.

  The KYC Onboarding team is part of the Client Management Services, which is situated within the Corporate and Investment Banking Division of MUFG Bank. However, this function acts as a centralized 1st line support team, providing support to MUFG Securities both in London and in Amsterdam and MUFG Bank, London Branch.

  NUMBER OF REPORTS WITHIN DELEGATED LINE MANAGEMENT

  Up to 8-10

  MAIN PURPOSE OF THE ROLE

  As part of the KYC Onboarding leadership team, the individual would be required to lead a team responsible for all KYC onboarding related tasks for customers spanning across MUFG Securities both in London and in Amsterdam. The primary responsibility of this individual will to ensure the team provide effective and timely completion of all KYC onboarding related tasks for both existing business relationships within MUFG Securities and MUFG Bank, London Branch.

  The portfolio under management of this role ranges across various entities types and jurisdictions globally.

  This individual will work closely with the Head of the Client On-Boarding team, deputising as required. The role will hold a high level of responsibility and exposure to senior management across MUFG Securities and Bank, as well as key stakeholders globally. As such strong strategic planning, effective stakeholder management, and the ability to influence at all levels are key. The individual will also be required to support the wider team, as required, on complex issues, volume/capacity management as well as being a key decision maker on procedural / process aspects.

  This individual will be a key representative and focal point within Client Management Services. Working closely with stakeholders to ensure MUFG understands all associate risks and maintaining the highest standards, whilst managing business needs. In depth understanding of related regulatory guidance is therefore essential, in addition to comprehension of related of business processes.

  A key aspect to this role is the effective resource and capacity management, stakeholder management, and a drive to improve the on-boarding service provided to the customer and the business.

  KEY RESPONSIBILITIES

  Responsible for Team’s delivery: :Ensure that all Customer Due Diligence is completed effectively and prior to new transactions with new customers across MUFG Securities both in London and in Amsterdam (Securities) and MUFG Bank, London branch, ensure that all applicable “Know your Customer” requirements have been met for commencing business relationship and ensure that the business remained fully compliant with the Securities’ AML policy and all applicable regulatory requirements.

  Prioritization, assignment and volume/capacity management: Engage with Front Office Teams to appropriately prioritize New Business Onboarding requests. Responsible for ensuring team’s capacity is being managed effectively and being hands on with processing KYC requests

  Senior KYC Subject Matter Expert (SME) with hands on end to end KYC processing: Act as a senior SME within the Securities and FI Divisions in relation to all KYC aspects from processing to queries management

  Escalation point for the Securities onboarding team: Ensure all escalations from internal and external stakeholders are addressed promptly, ensuring compliance with AML policy and regulations.

  Dedicated point of contact for complex onboardings: Co ordination and management of key complex onboardings within Securities

  Representing Securities Onboarding Team: Represent the Team and Division to key stakeholders on KYC Onboarding matters (stakeholders include management, compliance, regulators, and auditors). This is a key aspect of the role, and as such the individual will need to be able to present clear and concise information confidently at all levels

  Ownership of MI preparation for Onboarding : Responsible, alongside the Head of KYC Onboarding to create, develop, and publish a suite of Management information reports – both regular MI reporting and ad-hoc analysis as and when required. It is essential that the reports published are clear and are produced to an exceptional standard

  Training, Development & people management: Provide general support to the Head of KYC Onboarding and share responsibility for the Training, Development & people management within their area and may also be required to provide training or presentations to their respective business lines.

  Active Stakeholder engagement- Regular face to face meetings with Front Office desks and Compliance; and with clients (as needed)

  Owning Team Procedures and Processes: Responsible for ensuring that team procedures and processes are up to date, accurate and reflect all policy and regulatory change .

  Liaison with Compliance: Act as a Compliance Liaison function for related matter, meeting with Financial Crime on a regular basis, ensuring queries are resolved, ad-hoc analysis and reporting is completed.

  Active involvement in driving procedural and policy improvements: Actively seek out opportunities to improve the KYC Onboarding process; including the strengthening & implementation of controls and improving efficiency.

  When there is a business requirement the role will also have to be flexible to provide support of the client on-boarding process and periodic reviews for Corporate clients within GCIB.

  WORK EXPERIENCE

  Essential:

  5 years’ experience in KYC, Anti Money Laundering, fraud and bribery or Financial Crime roles

  Experience within Corporate & Investment Banking, Capital Markets or Securities and exposure to related entities is essential

  Experience of personnel and strategic management is key

  SKILLS AND EXPERIENCE

  Functional / Technical Competencies:

  Essential

  Awareness of UK & European Anti-Money Laundering regulations

  Awareness of Markets Regulations ( FATCA/CRS, MIFID II, emir, SBSD, Volcker)

  KYC SME with hands on experience in end to end KYC

  Strong understanding of Banks and NBFIs especially, Fund Managers, Hedge Funds and Insurance entities

  Knowledge of various corporate structures

  Able to communicate effectively to key stakeholders at all levels and drive positive outcomes

  Face to face connects with Front Office, Clients, Compliance and other stakeholders as needed

  Self-motivated to find solutions

  Attention to detail is essential

  Ability to effectively utilise Microsoft Office (particularly excel and power point)

  Experience of preparing MI and presentations

  Education / Qualifications:

  Essential

  Degree Level or relevant industry experiencePreferred:

  Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles would be highly desirable.

  Languages skills are not mandatory but would be beneficial as this role covers EMEA.

  PERSONAL REQUIREMENTS

  Excellent communication skills

  Results driven, with a strong sense of accountability

  A proactive, motivated approach.

  The ability to operate with urgency and prioritize work accordingly

  Strong decision making skills, the ability to demonstrate sound judgement

  A structured and logical approach to work

  Strong problem solving skills

  A creative and innovative approach to work

  Excellent interpersonal skills

  The ability to manage large workloads and tight deadlines

  Excellent attention to detail and accuracy

  A calm approach, with the ability to perform well in a pressurized environment

  Strong numerical skills

  Excellent Microsoft Office skills

  A confident approach, with the ability to provide clear direction to your team

  Excellent managerial/leadership experience

  The ability to lead a high performing team

  A strategic approach, with the ability to lead and motivate your team

  The ability to articulate and implement the vision/strategy for Client Management Services

  We are open to considering flexible working requests in line with organisational requirements.

  MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

  We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

  At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

  Our Culture Principles

  Client Centric

  People Focused

  Listen Up. Speak Up.

  Innovate & Simplify

  Own & Execute

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