Job Purpose or Objective(s): The Food Beverage Manager has complete responsibility of all front and back of house operation to ensure compliance to Public Health Standards, and customer satisfaction. You will report to the FB General Manager/Director of Restaurants.

Primary Tasks:

You will manage front and back of house franchise operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff.

Monitor associates for adherence to company and franchise standards and procedures.

Ensure guests have a favorable experience when visiting our outlets or on the casino floor.

Oversee programs to identify efficiencies and to reduce costs in all responsibilities.

You will monitor and enforce compliance of the alcoholic beverage commission regulations.

Maintain positive guest relations; respond to guest requests and on guest complaints.

Contribute information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; determine system improvements and implement change to achieve restaurant operational goals.

Develop budget and monitor profitability of franchise venues following guidelines; recommend and establish pricing and services within approved profit and plan guidelines. Manage operating expenses and labor costs.

You will apply government/tribal health regulations and assure those standards are met.

Perform other tasks as may be assigned.

Requirements:

Associate degree in hospitality or related field, or 2 years directly related experience.

Must be 21 years of age or older

ServSafe Certification

Ability to become certified as a manager in franchise outlets

Organized and adapt to changing priorities

Microsoft Office (Word, Excel (can maintain complex spreadsheets) and Outlook) and Windows XP, including computer-based cash handling experience

POS operational experience.

Knowledge of government health, hotel, or food service regulations

Knowledge of operational financial management accountability and budgeting experience

Three (3) progressive management experience in front and back of house multi-unit food and beverage operations

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

Free gym membership

Free access to employee health clinic

Free lunch for casino resort associates

Earned wages access once per week for hourly Associates

Pet insurance

Paid vacation / sick time

Medical / Dental / Vision

401(K) with company match

College tuition reimbursement

Short-term disability, long-term disability, and family leave

Employee assistance program

Employee prescription program

CNO Paid Life Insurance

Teladoc

On Site Dental Clinics (Jet Dental)

On Site Mammogram Services

Free diabetes and hypertension monitoring benefit (Livongo)

Accolade- Concierge Benefits Program

Wellness Program that equals savings on health insurance cost (Virgin Pulse)

Maternity Care Program

(Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

Choctaw Casinos Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel Leisure category.

Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

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Job Identification: 14761

Job Category: Food and Beverage

Posting Date: 01/19/2025, 11:25 PM

Job Schedule: Full time

Job Shift: Variable

On-Site/Remote: On-Site