No Relocation Assistance Offered

　　# 157659 - Surrey, England, United Kingdom

　　Who We Are

　　Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

　　We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

　　If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

　　Position:UX & Website Development Specialist

　　Location: Guildford

　　Reporting to: UX Manager

　　Why Work For Hill's Pet Nutrition:

　　The Hill's Pet Nutrition Values: To help enrich and lengthen the special relationships between people and their pets.

　　The learning & development opportunities : You will refine your commercial mind-set and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments.

　　The challenge & variety : You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business.

　　The global experience: You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally.

　　Job purpose

　　This specialist role is responsible for planning, developing and implementing the overall company’s website content and user experience strategy. It includes the management of the creation and production of online marketing content, by reviewing the functionality of the website, evaluating and managing website performance, directing vendors to develop, maintain and update website content. This role is critical in rolling out Global strategy to EMEA while ensuring the requirements of EMEA are not compromised. The role also requires supporting European Digital Marketing Managers with prioritization and execution of regional marketing strategy for a 24/7 always on platform.

　　The UX & Development Specialist is the day-to-day end-responsible for the main Hill’s websites (Hills pet/Hills vet/HRO/Staff Feeding) and tasks include gathering business requirements & making fact-based prioritizations, defining improvements, and coordinating development with the Global team.

　　Main responsibilities include:

　　Designing and building Hill’s websites using consumer-centric content to enhance visitor engagement and to optimize conversion:

　　Working on on-site search and personalization efforts, by providing insightful business, site and user experience analysis that yield tangible results for the company

　　Representing EMEA - ensuring the region’s needs get voiced at the global level for all things related to websites- collaborating with global marketing, global agency partners & global IT as necessary

　　Working to support and rollout global website strategy and tools

　　Optimizing conversion via tracking,, AB testing and other tools

　　Working with Global teams on the development and localisation of keyword targeted and market trend content to elevate organic growth

　　Supporting technical integration of other tools

　　Support local country teams in implementation and management of third party tools

　　Supporting Regional marketing for IMC pages

　　Manage regional localisation of IMC and other website pages/experiences

　　Ensuring performance driving content

　　Tracking performance of webpages to optimize engagement and improving conversion funnels

　　Measuring, designing and identifying KPIs for the website

　　Working with Global team to implement tagging and tracking structures, and communicating results for both key initiatives and tactical activities - leading key global workstreams

　　Supporting local countries track digital performance leveraging self service dashboards

　　Providing technical support, liaise with IT - ensuring best in class UX

　　Support SEO with technical expertise

　　Working closely with the Global team on overall website strategy to improve tagging and performance

　　Implement technical learnings and audits to better improve user experience

　　Platform optimisation

　　Run research and UX audit to capture current site performance

　　Review services provided by other vendors who may provide better performance

　　Constantly challenge status quo - leading cross functional work streams to improve the UX

　　Leading specific integrated tools in the platforms and defining improvements to increase the use & success of these tools

　　Supporting creation of new website & platform features based on customer & consumer needs working with vendors, global teams & IT

　　HillsVet.com : Work closely with the global teams, representing EU markets

　　Regional Product Owner to define and maintain the vision by creating product roadmap

　　Staff Feeding

　　Hills Retail Ordering

　　Educational requirements:

　　Practical knowledge of web reporting tools (Google Analytics, Search Console)

　　3-5 years experience in an eCommerce product environment on the edge of business and IT (e.g., in role of Business Analyst, Product Owner, UX)

　　Bachelor or Master degree in a creative discipline, e.g., mathematics, statistics, economics, or CS (or equivalent experience)

　　Project management and ability to meet project timelines working across multiple stakeholders

　　Excellent Excel skills (e.g., pivot tables)

　　Expected areas of skill:

　　Ability to present complicated data and models simply and attractively

　　Excellent written and verbal communication skills

　　Inclination to take smart, informed risks and lean into problems and their solutions

　　Business savvy and commercially driven, able to connect IT & business

　　Curious about all things digital, agile mindset, able & willing to constantly adapt to changing realities

　　Fluent English speaker, additional languages are certainly a plus

　　Our Commitment to Sustainability

　　With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

　　Our Commitment to Diversity, Equity & Inclusion

　　Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

　　Equal Opportunity Employer

　　Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

　　Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.

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