COMPANY OVERVIEW

　　Founded in 2007 in Huntsville, AL, MartinFed provides the U.S. government with customer-focused, performance-based solutions using technology and an empowered workforce as an engine to drive its customers' missions. Our goal is to attract the best and brightest within their field.

　　We invest in our people because they are our greatest asset. They cultivate our purpose, embody and reflect our core values, and define our culture. MartinFed's core values that set us apart are the following:

　　Be Driven - We are fueled by the hunger to learn more and do more.

　　Be Curious - We engage in continuous improvement - never accepting the status quo.

　　Be Humble - We seek honest feedback to strengthen our relationships.

　　Pursue Excellence - We strive to achieve extraordinary results and do not settle for mediocrity.

　　Strive for excellence and consider joining our growing team today!

　　JOB OVERVIEW

　　MartinFed has an opening for a Triage Analyst to join our team of talented and diverse individuals. The triage analyst will t rack, document, and report incidents from initial detection to final resolution in accordance with NASA standard operating procedures and established service level timelines, s ubmit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations and p rovide timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with established Service Level Agreements (SLA).

　　ESSENTIAL FUNCTIONS

　　Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organization

　　Monitor/log SOC Request/CNOC actions and response

　　Assist in network investigations of significant incidents and reporting

　　Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations

　　Provide timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs

　　Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis

　　Categorize and prioritize cyber events and other SOC service requests

　　Document and track incidents (via NASA's authoritative incident management system) in accordance with the reporting procedure and archive historical SOC data

　　Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis

　　Provide situational awareness throughout NASA on cybersecurity-related issues impacting NASA enterprise in accordance with the NASA policies and procedures

　　QUALIFICATIONS

　　Bachelor's Degree

　　2 years of directly related cybersecurity experience

　　Strong understanding of cybersecurity fundamentals

　　General Networking knowledge (TCP/IP, UDP, HTTPS, DNS and other core protocols)

　　Demonstrated Cyber Defense Principles

　　Possess excellent communication and interpersonal skills

　　DESIRED QUALIFICATIONS

　　Familiarity in a command line environment in all operating systems

　　Experience working in a 24x7 security operations center

　　Desired Certifications: SEC+, CYSA+, GCIH

　　PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

　　Work must be performed on-site at NASA Marshall Space Flight Center.

　　Working on a computer for long periods of time.

　　May involve long period of sitting at a desk.

　　The work environment is fast-paced and sometimes involves extreme deadline pressures.

　　OTHER DUTIES

　　This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

　　MartinFed is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. In addition to federal law requirements, MartinFed complies with all applicable state and local laws governing nondiscrimination in all locations.

　　If you are a qualified individual with a disability or disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access MartinFed's current openings as a result of your disability. You can request reasonable accommodations by calling 855.212.1810. Thank you for your interest in MartinFed.