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Training & Process Specialist
Training & Process Specialist-May 2024
Flexible / Remote
May 1, 2025
ABOUT J. J. KELLER & ASSOCIATES, INC.
At J. J. Keller, we protect people and the businesses they run, and that’s work that truly matters.
1,001 - 5,000 employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Training & Process Specialist

   Requisition #: 19032

  Functional Area: Training

  Employment Type: Full-Time

  Work Options: Remote / Work from Home in the US #LI-Remote

  Work Hours: Standard Business

  Position Summary

  We are looking for a Training and Process Specialist to join our Technology Solutions department at J. J. Keller. In this position, you will develop and deliver effective virtual trainings and E-Learnings for new and tenured associates for over ten product lines. This role will work closely with leadership team members and subject matter experts (SMEs) to gather information, write clear and concise documentation, and ensure that all materials are aligned with our organization's standards and objectives.

  J. J. Keller is the nation's leading provider of regulatory, safety, and compliance solutions. More than 90% of the Fortune 1000 companies rely on J. J. Keller to create safe work environments and simplify compliance.

  This position has the ability to function in a remote capacity.

  Benefits and Perks

  Annual Reviews, Merit Increases + Quarterly Bonus Program Paid Out When Company Goals are Met!Medical / Dental / Vision InsuranceAssociate Growth/Promotional Opportunities Tuition Reimbursement, eligible your FIRST DAY401(k) with Employer Match + Company-Funded Annual Profit Sharing17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday

  Job Responsibilities

  Creates and maintains training materials including presentations, training activities, media files (e-learning, video tutorials, etc.), documentation, and other applicable resources. Assesses learning performance and comprehension and adjusts delivery methods as appropriate. Utilizes training assessments tools to assess and evaluate the effectiveness of training and recommend improvements based on uncovered gaps. Collaborate with internal customers to ensure training content meets learning goals. Facilitates training based on operational need. Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information

  Additional Duties

  Designs, develops, and implements eLearning and web-based training content, utilizing instructional design methods to ensure effective training is delivered. Keeps up to date on relevant software, systems, and learning & development trends and makes recommendations on how to capitalize on them. Develops and maintains training templates to ensure consistency across training programs. Assists leadership in assessing training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.

  Qualifications

  Training & Process Documentation Specialist I

  Experience:

  2+ plus years of experience in training or business unit expertise.Curriculum development experience a plus.

  Education:

  Associates Degree in Education or Business, Bachelors Degree preferred Coursework in instructional design/adult learning preferred. In lieu of post-secondary education, 2+ years of combined education and related experience (in addition to experience listed below) may be considered.

  Other Skills/Qualifications:

  Ability to develop and utilize new approaches and techniques for training. Ability to evaluate associates' understanding and translate into training needs. Professional communication skills - written, verbal and presentation. Ability to identify learning gaps and individual learning styles and adjust delivery accordingly. Ability to assess whether or not the learning transferred and what needs to happen next.Knowledge of adult learning methodology preferred.

  Physical Requirements

  Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to industry and training events may also be required, depending on assignment.

  We Protect People & The Businesses They Run™

  Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

  J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

  J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.

  J. J. Keller Earns 7th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great.

  J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller.

  2023 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition.

  J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $23.50 to $28.45 which varies depending on factors including, but not limited to, a candidate's overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.

  If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

  Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Programand you will earn a cash payment if your referral is hired.

  J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

  Nearest Major Market: Oshkosh

  Nearest Secondary Market: Appleton

  Job Segment: E-Learning, Compliance, Curriculum, Instructional Designer, Learning, Education, Legal, Human Resources

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