Tom Ford | Field Education Manager (Fixed Term Conract)

　　Brand: Tom Ford

　　Description

　　POSITION SUMMARY

　　The Education Manager role is responsible for strategically delivering the UK&IE Education Strategy across all channels (online offline) and ultimately driving sales for TOM FORD BEAUTY & BALMAIN BEAUTY. The role requires working with internal and external stakeholders in order to execute the Brand’s Education strategy

　　WHAT THIS ROLE DOES

　　Deliver in-field brand, retail, and experience education nationally for both brands

　　Assess, mentor & certify Specialists/ Beauty Advisors

　　To design and deliver industry leading education programs including producing local content if required

　　Partner with retailers to execute education-led events (fragrance conferences, masterclasses etc.) and ensure all events are carried out to the brand equity standards and guidelines.

　　Support new product launches for all Brands

　　To plan, execute and host live social events

　　Manage the UK digital education platforms designing and uploading assets and resources, writing and publishing communication to the network via Workplace

　　Work with Global teams to understand the latest education offering, regional insights, services, best practices, etc.

　　Confidently collaborate with the Sales & Education Director to ensure sales strategies and new launches are executed to meet or exceed targets.

　　Brand spokesperson and event facilitator for press/influencer/client events.

　　Organise & facilitate highly interactive Seasonal schools & induction seminars across both brands.

　　Attend all Global Train the Trainer trainings and cascade to UK&IE Region teams.

　　Work with marketing teams to produce UK relevant content for social channels eg IG reels, IG lives.

　　Analyse business results of flagship doors and support team to develop, execute and follow up strategies; determine underlying causes for performance deficits and recommend corrective action.

　　Lead and Partner with Area Managers, Retail Experience Ambassadors & Business Managers to ensure successful execution of at-counter events/promo sites.

　　Implement E-Learning for all Specialists / Beauty Advisors

　　Develop and evolve Workplace as a platform to engage, develop and drive the experts and sales.

　　Elevate REA skillset and Area Managers across teams to ensure the highest standards of service and customer experiences are met.

　　Identification and development of key experts to act as internal and external influencers globally.

　　Work with Global team on the launch of Balmain Beauty into the UK&IE region – implementing training schedule & supporting in recruitment of top talent in the UK&IE.

　　Budget management responsibility

　　Line management responsibility of Education Assistant Manager and an Apprentice.

　　Qualifications

　　WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE

　　The candidate should have multiple years of related experience in the cosmetic industry, retail sales, education development/research or team training, high touch service and instructional design

　　Experience using and creating content with learning technology, such as eLearning development software, virtual classrooms and/or learning management systems is preferred

　　Candidates must have strong communication skills, both verbal and written

　　Outstanding computer skills are a must, including MSWord, Excel and PowerPoint.

　　Requires a strategic and resourceful thinker and a creative writing talent

　　COMPENSATION AND BENEFITS

　　Field-based role

　　Generous Bonus Opportunity that usually performs ahead of target

　　25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days.

　　1 additional day of Annual Leave to celebrate your birthday

　　Holiday Purchase scheme that enables you to get five additional days

　　Summer Fridays for five months of the year

　　Market leading Family Leave provisions

　　Generous Staff Discount & Credit

　　Benefits platform with exclusive discounts and offers

　　Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)

　　Job: Sales

　　Primary Location: Europe, Middle East, Africa-GB-England

　　Job Type: Standard

　　Schedule: Full-time

　　Shift: 1st (Day) Shift

　　Job Number: 240069

　　Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.