Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability.

　　Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.

　　Technical Support Specialist - Fire Alarm and Security Systems

　　Academy Fire Life Safety is currently seeking a quality, career-minded Technical Support team player, with experience in computers, networks, and knowledge alarm industry. Academy Fire is a large established company who values its team members and offers excellent pay and overtime opportunities. We are looking for individuals who are willing to work towards our mission statement and provide an excellent customer experience.

　　Responsibilities include (but not limited too):

　　Equipment bench testing and programing and telephone technical support. Providing exceptional service to our customers, Academy Fire personnel and to our subcontractors.

　　Requirements:

　　Great Attitude

　　Customer Service experience

　　Technical background in Security or Networking field

　　IP Video and programming security panel experience

　　Career Minded

　　Excellent communication skills and commitment to quality

　　Hardworking, goal oriented and a leader

　　Professional attitude with emphasis on serving the customer

　　*PLUS ++++ Do you possess these certifications / experience? If YES you should APPLY!!!

　　NICET Certified

　　Management / Leadership Experience

　　Training others to Lead

　　GREAT troubleshooting skills

　　PC Skills

　　Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

　　We look forward to talking with you about career opportunities with Academy Fire Life Safety.

　　For consideration, please apply on-line.

　　Employment with an Equal Opportunity Employer (EOE) including disability/veterans.

　　Other details

　　Pay Type HourlyReq #433

　　Wednesday, January 10, 2024

　　Apply#: 12630