Description

　　As a Technical Program Manager of New Technology Introduction, you will be the primary point of contact for internal customers and partners. You will engage customers to understand and document business requirements, drive problems solution and manage implementation programs. You will balance business needs with technical constraints, striving to find the right solution for each customer while maintaining a strong focus on standards, scalability and supportability. You will implement technical approaches, and direct cross-functional efforts to meet aggressive timelines. You will also strategically drive continuous improvement, develop program documentation and influence the technical roadmaps. The ability to build productive relationships with colleagues and customers at remote sites around the world will make you successful in this role, as will patience and a sense of humor. You will frequently travel to various FC locations in North America.

　　Key job responsibilities

　　The successful candidate is able to:

　　• Manage operational relationships with support teams and internal operations business partners to drive increases to Robotic asset performance.

　　• Identify business risks and needs of new products to successfully stand-up a maintenance program.

　　• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.

　　• Effectively interact and collaborate with Customers, Project Sponsors, Technical Program Managers and multiple internal teams to define and deliver complex solutions.

　　• Proactively recognize and drive opportunities to simplify processes.

　　• Contribute to and influence technical designs.

　　• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.

　　• Lead the effective and efficient delivery of large, complex technical projects and programs.

　　• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints.

　　• Identify, assess, track and mitigate issues and risks at multiple levels.

　　• Create, maintain and disseminate program information to stakeholders.

　　A day in the life

　　Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

　　Medical, Dental, and Vision Coverage

　　Maternity and Parental Leave Options

　　Paid Time Off (PTO)

　　401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

　　We are open to hiring candidates to work out of one of the following locations:

　　Austin, TX, USA | Bellevue, WA, USA | Denver, CO, USA | Nashville, TN, USA

　　Basic Qualifications

　　3+ years of technical product or program management experience

　　Bachelor's degree in engineering, computer science or equivalent

　　3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

　　Experience managing programs across cross functional teams, building processes and coordinating release schedules

　　Preferred Qualifications

　　3+ years of working directly with engineering teams experience

　　Experience building and evaluating system-level technical design

　　Experience in some or all of the following areas: Automated conveyors systems or controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls, industrial electronics, industrial PC literary, N.E.C

　　Experience introducing new and experimental robotic assets to the field.

　　• Experience delivering large scale maintenance programs for autonomous vehicles. • Technical understanding of: robotics system components/controls, HMI components, control network components, motion control, and standard electrical components. • Understanding of: 480V 3-phase, 110 VAC, and 24VDC systems. • Ability to interpret, modify, and develop drawings both mechanical and electrical. • Ability to identify, maintain, and utilize SCADA systems and KPIs. • Experience with global programs including team members or stakeholders from different cultures, languages, and time zones. • Excellent communication, documentation and presentation skills for technical and business audiences. • Understand and critically evaluate technical systems end-to-end for strengths, weaknesses, impacts and improvements. • Strong collaboration, negotiation and influencing skills. • Ability to influence others in a technical role and interact with all levels of management.

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,700/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.