Date Posted:

　　2024-01-10

　　Country:

　　United Kingdom

　　Location:

　　Otis & Liftec Express Dartford, Regus Admirals Park, Victory Way, Dartford, DA2 6QD

　　Technical Service Manager

　　Dartford

　　Liftec Express is an industry leader, capable of delivering a wide range of national services to both the public and private sector, we offer high levels of support and customer care. Ours is a customer driven business, supported by the adoption of partnering principles and the concept of best value. Our positive can-do approach to customer requests makes us stand out in the industry and reinforces our desire to build long-term customer relationships. We believe the culture of dedication, professionalism and the desire to succeed, is found in all of our people who in turn, are our assets that make things happen for our customers. We strive to be the best which means we set big goals, rise to achieve them, and win as a team.

　　What you’ll be involved in:

　　Working with a team of technicians to reduced lift downtime, providing a swift delivery of service across the London and South East of England.

　　Supporting with niche technical issues, acting as an SME on lift breakdown issues.

　　Working with and engaging with your team to provide best practice in a customer focused position.

　　Providing sound technical knowledge to internal and external stakeholders, acting as a subject mater expert for customers to drive a customer satisfied environment.

　　What you’ll need:

　　Strong communication skills, both verbally and written.

　　Ideally NVQ 4 qualified, within lift service and maintenance.

　　Solid lift experience both theoretical and practical, with good coaching experience to get your team to come to a solution promptly and effectively.

　　Have a “right first time” mentality, looking to go above a beyond to rectify technical issues, which may include serious breakdowns.

　　More about us:

　　Liftec Express is a group of core specialist businesses which focus on the supply, installation, maintenance, repair and modernisation of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organisation, whilst maintaining the flexibility and local delivery of a regional service provider. Our success and growth is the result of repeat business from a broad base of satisfied customers.

　　We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.

　　Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.

　　Liftec Express is a group of core specialist businesses which focus on the supply, installation, maintenance, repair and modernisation of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organisation, whilst maintaining the flexibility and local delivery of a regional service provider. Our success and growth is the result of repeat business from a broad base of satisfied customers.

　　Liftec Express is an industry leader, capable of delivering a wide range of national services to both the public and private sector, offering high levels of support and customer care. Our positive can-do approach to customer requests makes us stand out in the industry and reinforces our desire to build long-term customer relationships. We believe the culture of dedication, professionalism and the desire to succeed is found in all of our people who in turn, are our assets that make things happen for our customers. We strive to be the best which means we set big goals, rise to achieve them, and win as a team.

　　Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected] .

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　　We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.