Team Vision - Lab Manager

　　Date: Jan 18, 2024

　　Brand: TeamVision

　　Location:

　　Bronx, NY, US, 10465

　　TeamVision is a Management Service Organization powered by eyewear industry leader, EssilorLuxottica, that strives to provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in your local community. With ideals centered around patient care and patient experience, TeamVision is seeking top talent interested in career opportunities in both eyecare and patient experience. The Private Practices within TeamVision are engaged in full-scope optometric patient care, with an emphasis on ocular disease management and refractive services. Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

　　GENERAL FUNCTION

　　This role supports the practice through manufacturing eyewear in accordance with Company standards.This position ensures speed and reliability of service and creates a safe, supportive work environment which encourages innovation and commitment. This role supports establishing the practice as the premier desitination for all vision needs within the community.

　　MAJOR DUTIES AND RESPONSIBILITIES

　　Provides unsurpassed patient service through ensuring the lab team utilizes the Quality Manufacturing Process (QMP) in the production of all eyewear.

　　Explores underlying reasons for recurring laboratory problems and strives to develop long-term solutions.

　　Manages special orders, following up within guidelines.

　　Delivers constructive feedback in a timely manner to all lab technicians. Confronts problem performers directly and without delay; discusses appropriate disciplinary action, with Practice Manager, when necessary and follows up to monitor progress.

　　Recruits and selects high caliber staff and provides training and development to produce the most qualified lab technicians.

　　Performs administrative duties to include lab statistics into the Point of Sale system as required.

　　Completes and files, in a timely manner, all necessary practice and lab paperwork thoroughly and accurately.

　　Strives to improve technical knowledge through the completion of the QMP and continually applies that knowledge in the production of all eyewear.

　　Is attentive to detail with all measurements, calculations, equipment settings and defective product.

　　Ensures all Company approved lab safety programs are implemented and maintained consistently per standards, creating a safe working environment for all team members and patients.

　　Ensures all lab technicians are trained on the safe use, storage and disposal of approved laboratory chemicals, including annual refresher training. Documents training certificates retained in personnel files. Ensures all newly hired team members receive chemical safety training as part of new hire orientation.

　　Communicates machine issues to the diagnostics team as needed and follows up to ensure proper maintenance and machine fixes.

　　Works weekends and evenings in support of the business needs (varies by location).

　　Adheres to attendance and daily time keeping requirements.

　　Adheres to all company policies and procedures.

　　Consistently maintains proper dress code.

　　Performs other functions as assigned by Practice Manager or as business needs.

　　BASIC QUALIFICATIONS

　　High School graduate or equivalent

　　2+ years management/supervisory experience

　　Proven ability to analyze store financial data and make recommendations regarding steps which can be implemented in the lab to improve profitability.

　　Thorough technical knowledge of lab processes and equipment.

　　Strong management and leadership skills

　　Strong communicator and listener

　　Strong basic math skills (addition, subtraction, multiplication, division)

　　Organizational skills

　　Problem solving skills

　　PREFERRED QUALIFICATIONS

　　Experience in optical lab

　　Knowledge of optical theory

　　​Pay Range: 21.83 - 36.55

　　Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

　　Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

　　We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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　　Nearest Major Market: Bronx

　　Nearest Secondary Market: New York City

　　Job Segment: Patient Care, Optometry, Manager, Healthcare, Management