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Team Member
Team Member-March 2024
Katy
Mar 28, 2026
About Team Member

  Position Title: Team Member

  Reports To: General Manager

  Overview

  A Dunkin’ Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

  Responsibilities Include:

  Follow Brand standards, recipes and systems

  Follow food safety standards

  Prepare food and beverages

  Assemble and package orders and serve to guests

  Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

  Maintain a clean and organized workstation

  Clean equipment and guest areas

  Stocking items such as cups, lids, etc at workstation

  Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

  Follow speed of service standards

  Serve and communicate with guests

  Maintain a guest focused culture in the restaurant

  Communicate effectively with managers and coworkers

  Organize and maintain stock room and refrigerated areas

  Education/Experience:

  NoneKey Competencies

  Works well with others in a fast-paced team environment

  On time, demonstrates honesty and a positive attitude

  Willingness to learn and adapt to change

  Guest focused

  Physical Demands/Working Conditions:

  Standing on feet

  Repetitive motion including bending, stooping and reaching

  Lifting objects including boxes, ice and product up to 20lbs (if applicable)

  Working in a small space

  Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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