About Jumeirah & the Hotel:

　　For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

　　Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

　　Dubai's most iconic hotel and a global icon of Arabian luxury, Burj Al Arab Jumeirah is the flagship hotel of Jumeirah Group’s portfolio of exceptional properties, representing a timeless pinnacle of luxury. One of the world’s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai’s most exquisite dining experiences, from the MICHELIN starred and Gault&Millau’s three toque Al Muntaha to the ultimate lifestyle destination, SAL.

　　“Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.”

　　About the Job:

　　An exciting opportunity has arisen for an experienced Team Leader - Food and Beverage in Burj Al Arab. The main duties and responsibilities of this role are:

　　Managing the day-to-day activities of the team.

　　Brief staff regarding duties before shift starts in their respective domain (Front Office, Housekeeping and Laundry, Reservations and Telecommunication, Transport etc.) as applicable to your role and as per your department and function to ensure team remains up to date on all directives received from middle or higher management.

　　Responsible for preparing reports and maintaining appropriate filling systems.

　　Responsible for managing stock and inventories, vendors directory, contract agreement where applicable.

　　Deal with guests’ enquiries & complaints professionally, record any relevant details and notify the supervisor.

　　Accountable for all the processes related with Supply chain: vendors registration, creation of codes, price update, etc.

　　Report any operational problems, conflicts, incidents, or any irregularities to the Supervisor. Highlight any technical glitches promptly.

　　Maintain specialization in Wine, Food, Drinks, Customs, service in Destination Dining to ensure excellent service delivery.

　　Anticipate Customer needs and deliver personalized service exceeding customer expectations thus creating memorable experience.

　　About you:

　　The ideal candidate for this position will have the following experience and qualifications:

　　Strong communication and interpersonal skills.

　　Prior working experience in handling all day dining or high-volume operations.

　　At least 1-2 years of experience as a Supervisor, Captain, Head Waiter or a Team Leader in a luxury hotel.

　　Proficient in English and a second language (preferably Russian) would be an added advantage.

　　Food and alcohol handling certifications.

　　About the Benefits:

　　We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.