Description

　　The Tax Transformation Office serves Deloitte Tax, focused on transforming client service delivery inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality service to our clients. Tax Transformation drives improvements across the full range of Tax market offerings. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

　　Responsibilities

　　The role requires working knowledge of professional services and the end-to-end tax compliance engagement life cycle. As a Senior on the Service Delivery Transformation team, you will collaborate with Tax subject matter specialists, technologists, and key stakeholders. Projects span across multiple Business Threads, including tax compliance and advisory service delivery for Corporate, Investment Management, Operating Flow-Through, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities such as Initiate, Manage and Close engagements. Responsibilities include:

　　Ability to apply agile and design thinking techniques to process analysis and design

　　Engage with Tax professionals to understand client service pain points, assess opportunities, and deliver process improvement

　　Decomposing business requirements

　　Collaboration throughout the technology delivery lifecycle

　　User testing

　　Business readiness assessments

　　Learning delivery and materials preparation

　　Driving adoption through change management and communication

　　Analyzing feedback and developing related action plans

　　Decommissioning legacy systems

　　Project management

　　The team

　　Deloitte Tax LLP's Tax Transformation Office is responsible for collaborating with business and technology stakeholders to define delivery standards and the standard processes to support the delivery of Tax services, as well as the related development and deployment of technology to enable service delivery. Members of Tax Transformation elevate Deloitte Tax Professionals, in order that they may provide higher value services to Deloitte clients, through identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and elevate the digital client experience. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including Quality Assurance and Technology Support. The team consults and executes on a wide range of projects with a strong focus on process design and deployment and adoption, including stakeholder analysis, communications, learning and change management.

　　Qualifications

　　Required:

　　Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week

　　Bachelor's degree in business, accounting, or information technology related field

　　3+ years of client service experience in one or more of the following tax compliance related areas: Corporate, Investment Management, Operating Flow-Throughs, Individuals, Estates & Trusts, or Indirect

　　Ability to travel up to 25%, on average, based on project work and phase of the delivery cycle

　　One of the following active accreditations obtained, in process, or willing able to obtain:

　　Licensed CPA in state of practice/primary office if eligible to sit for the CPA

　　If not CPA eligible:

　　Licensed Attorney

　　Enrolled Agent

　　Technology Certifications:

　　Certified SAFe® Lean Portfolio Manager

　　Certified SAFe® Architect

　　Certified SAFe® Agile Software Engineer

　　Certified SAFe® Product Owner/Product Manager

　　Certified SAFe® Agilist

　　Certified SAFe® Advanced Scrum Master

　　Certified SAFe® Scrum Master

　　Certified SAFe® DevOps Practitioner

　　Certified SAFe® Practitioner

　　Microsoft Certified Solutions Developer (MCSD)

　　Microsoft Certified Solutions Expert (MCSE)

　　Professional Scrum Product Owner™ (PSCPO)-SCRUM.org

　　Project Management Professional (PMP)

　　Program Management Professional (PgMP)

　　Certified Scrum Product Owner (CSPO)

　　Professional Scrum Developer™ (PSD)

　　Certified Scrum Developer (CSD)

　　QAI Global Institute Certification

　　Open Group Certified Architect (Open CA)

　　Open Group Certified IT Specialist (Open CITS)

　　IASA's Certified IT Architect (CITA) (Level F or A)

　　AWS Certified Solutions Architect

　　Microsoft Azure

　　Microsoft MCSD Certification

　　MCSD: Web Applications

　　MCSD: SharePoint

　　MCSD: Application Lifecycle Management Solutions Developer

　　Certified Secure Software Lifecycle Professional (CSSLP) - (ISC)2

　　Oracle Certified Professional

　　Java: Java EE Enterprise Architect 5+, Java SE 5+ Programmer, Java EE 5+ Web Component Developer

　　ISTQB (International Software Testing Qualifications Board)

　　UX or UX Master Certification

　　Alteryx Designer- Advanced Certification

　　Certified Information Systems Security Professional (CISSP)

　　Certified Secure Software Lifecycle Professional (CSSLP)

　　ASQ- American Society for Quality - Software Quality Engineer

　　SEI - Software Engineering Institute Certification

　　Lifecycle Management and Advanced Functional Testing Certifications (HP)

　　Six Sigma (Green or Black Belt)

　　ITIL Certification

　　Other: Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services or GCP (Google Cloud Platform)

　　Preferred:

　　3+ years digital transformation experience

　　Agile delivery and design thinking experience

　　Business process analysis and design experience

　　End-to-end technology project delivery

　　Training delivery and post-production client facing support experience

　　Strong focus on deployment, adoption and driving change

　　Assist in the development of a tax technology strategy supporting tax compliance and provision platforms to maximize efficiencies and streamline processes

　　Experience in defining delivery standards

　　Agile or PMP certification

　　Strong PowerPoint skills

　　Working knowledge of data management and metrics

　　Project management

　　Strong communication skills and a champion of process and technology improvements

　　Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines

　　Strong Excel skills

　　Process-driven thinking

　　The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,500 to $77,070.

　　Recruiting for this position will end on 3/1/2024.

　　You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance

　　taxtrans

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.