TouchPoint

　　Salary: $90,000 - $107,000 / year

　　Other Forms of Compensation: Annual bonus potential

　　Pay Grade: 16

　　TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

　　Job Summary:

　　Open due to a promotion, the System Director of Dining Services is a key leadership position directly responsible for the successful operation of Food & Nutrition Services at a 270-bed hospital account in Southfield and also has oversight (with 2 Director reports) of two other hospital accounts in the area. This role will lead a team of 17 salaried managers (2 of which are Directors) and 180 hourly associates. Successful candidates will be dynamic leaders with a honed ability to connect and build great relationships at all levels!

　　Key Responsibilities:

　　Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations

　　Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities at all sites

　　Responsible for systems and processes to ensure the strategic and operational objectives of the client for the system are met

　　Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay

　　Leads team of Directors within the system

　　Handles budgets within hospital system

　　Other duties as assigned

　　Preferred Qualifications:

　　B.S. Degree in Hospitality/Management or related field; or A.A. Degree plus seven years of directly related experience preferred

　　Minimum of seven years of hospital or healthcare experience preferred, depending upon formal degree or training

　　Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable

　　5 years' Director level experience required

　　Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control

　　Proven understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation

　　Previous P&L accountability or contract-managed service experience is desirable

　　Strong supervisory, leadership, management and coaching skills

　　Strong communication skills both written and verbal

　　Ability to communicate on various levels to include management, client, customer and associate levels

　　Excellent financial, budgetary, accounting and computational skills

　　Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

　　ServSafe® Certified

　　Certified Dietary Manager certificate or Registered Dietitian preferred

　　Apply to TouchPoint today!

　　TouchPoint is a member of Compass Group USA

　　Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

　　Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

　　Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

　　Associates at Touchpoint are offered many fantastic benefits.

　　Medical

　　Dental

　　Vision

　　Life Insurance/ AD

　　Disability Insurance

　　Retirement Plan

　　Paid Time Off

　　Holiday Time Off (varies by site/state)

　　Associate Shopping Program

　　Health and Wellness Programs

　　Discount Marketplace

　　Identity Theft Protection

　　Pet Insurance

　　Commuter Benefits

　　Employee Assistance Program

　　Flexible Spending Accounts (FSAs)

　　Applications are accepted on an ongoing basis.

　　Touchpoint maintains a drugfree workplace.

　　Req ID: 1270733

　　TouchPoint

　　ERIN S PRINDLE

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