Overview

　　The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.

　　Responsibilities

　　Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person

　　Listen to the caller’s request and either solve the query or direct the call to the concerned department

　　Must know which staff are in which department and who is in charge of what function

　　Must maintain up-to-date information of the current happenings in the company

　　Update and maintain pertinent business information via computer or department files

　　Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication

　　Qualifications

　　High school diploma or the equivalent

　　1 year of experience

　　Proficient in Microsoft Word and Excel

　　Excellent customer service skills, professional attitude & appearance

　　Good written and oral communication skills

　　Strong organizational, record keeping & time management skills

　　Ability to type 35 wpm

　　Availability to work overtime/varied hours when required

　　PHYSICAL DEMANDS

　　Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing

　　What We Offer:

　　Competitive pay & benefits!

　　Comprehensive training and development programs that prepare employees to advance from within.

　　A company focused on creating a positive work and client environment.

　　Employee discounts on entertainment, products, and services nationwide!

　　Come Join Our Team!

　　Job Locations US-WI-Wausau

　　Posted Date 3 days ago (1/23/2024 9:32 AM)

　　Requisition ID 2024-17337 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time