POSITION OVERVIEW:Lead employees to ensure customer satisfaction by moving all shipments on time and damage freeESSENTIAL JOB DUTIES/RESPONSIBILITIES:1. Lead, manage, educate and develop company employees focusing on retention and growth2. Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement3. Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.4. Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked-up timely and damage free5. Communicate job assignments coordinating with all employees ensuring direction is clear and concise6. Monitor service freight and ensure cut time compliance7. Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards8. Assist customers with rate quotes, claim information and setting appointments9. Monitor actual performance data and gather information for reporting10. Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met11. Identify freight moving at incorrect weight and classification12. Ensure all OS&D is identified and processed properly13. Perform administrative functions as required14. Comply with all applicable laws/regulations, as well as company policies/procedures15. Perform other duties as requiredDisclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.QUALIFICATIONS:* Must possess high school diploma or equivalent* Must be able to travel as needed* Good written, verbal and interpersonal communication skills* Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred* Able to work independently and as part of a team* Multi-tasked oriented and possess good organizational skills* Knowledge of Microsoft Office and InternetWORKING CONDITIONS:* Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise* Hours may vary due to operational need* Frequent contact with service center personnel; fast-paced, deadline orientedAdditional InformationSalary Range Estimate: Annual Salary: $60,284.00 - $95,249.00This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.Employee Benefits: Medical, Dental & Vision Plans, Employee Assistance Program, Personal/Sick Paid time, Educational Assistance Program, 401(k) Retirement Savings Plan, FedEx Shipping Discount, Vacation (Full Time, Non-Temporary Only), Adoption Assistance Benefit, Lifecare & Lifemart Discount Center.*Vacation (6.6713.34 hours per month based on time in position) & Paid Holidays (8 per year)FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at [email protected] Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed