Job Description

　　As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

　　Location/Division Specific Information

　　This position will be site based in Cambridge, MA and will support our Biosciences (BID) Commercial business unit of Thermo Fisher Scientific.

　　Discover Impactful Work:

　　Supply Center Specialists work closely with the Thermo Fisher Sales Team to optimize the inventory and customer experience of these onsite stocking programs to ensure continued growth of Supply Centers. Carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBuisness initiatives.

　　A Day in the Life:

　　Working at Thermo Fishers’ largest volume and highest service level customer locations, the SCS is responsible for ongoing inventory, mix optimization, and customer experience to ensure Supply Center annual growth goals are met, including:

　　Maintaining inventory and storage units (e.g. receiving deliveries, unpacking stock, restocking, cleaning unit, performing physical inventory and maintaining visual ID and branding standards).

　　Ordering inventory (e.g. use SCMS or manual systems for collecting daily sign-out sheets or forms, compiling a list of depleted inventory, placing restocking orders and adding new products as needed).

　　Rotating inventory to ensure “first-in, first-out” and minimal product expirations.

　　Ensure the proper mix of products in the Supply Center to match the constantly evolving needs of the customers that use the SC by adding and deleting products and supporting new product introductions..

　　Ensure that customers have a positive experience and confidence with inventory within the Supply Center by maintaining merchandising standards, branding standards, and accurate inventory quantity and product mix and maintain equipment condition.

　　Proactively seek feedback and look for opportunities to improve our business relationships both internally and externally.

　　Maintain corporate approved labeling and signage, and branding of Supply Center, including ensuring adequate levels of promotional material, sign-out sheets and other administrative materials as directed (including compiling MSDS and Cert of Analysis).

　　Respond to customer inquiries (e.g. establish system for spot orders, update inventory) Maintain customer lists, reports and records (e.g. compiling transactions for billing purposes).

　　Provide real-time customer and competitive intelligence to Supply Center team and sales account teams on a regular basis.

　　Determine, in consultation with Supply Center team and sales account manager, customer inventory requirements.

　　Support eBusiness initiatives by sharing account specific knowledge and maximizing key account relationships.

　　Use the preferred ordering mechanism, SCMS.

　　Implement and assist with product shows, seminars, on-site promotions, and other on-site promotional events tied to Supply Center.

　　Communicate (and establish) ideas for on-going inventory management efficiency to the SC team and your account’s sales AM and DM.

　　Greets challenge and change as opportunity.

　　Keys to Success:

　　Education

　　Bachelor’s degree in biology or related field preferred.

　　High school diploma or equivalent required.

　　Experience

　　Requires a minimum of 2 years of proven experience in customer service, sales, research & development or another related field.Knowledge, Skills, Abilities

　　Anticipates needs and problems while crafting solutions.

　　Demonstrates a sense of urgency, contagious optimism and a “can do” demeanor.

　　Customer-centric and keenly aware of markets, trends and competitors.

　　Encourage, motivates and collaborates with others.

　　Builds effective partnerships with customers and colleagues.

　　Working Conditions:

　　Works hours must be performed during normal business hours to match delivery times and customer hours.

　　Daily car travel to and from account locations is required.

　　Required to lift up to 50 lbs.

　　May be required to stand for long periods of time while performing work duties.

　　Must work safely with chemicals and hazardous materials.

　　Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

　　Apply today! http://jobs.thermofisher.com

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

　　Accessibility/Disability Access

　　Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

　　This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.