About NCR VOYIX

　　NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

　　Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

　　Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

　　Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

　　Title: Subscription Operations Analyst

　　Grade: 09

　　Location: Belgrade, Serbia

　　Position Summary & Key Areas of Responsibility

　　The Subscription Operations Analyst has several primary areas of focus:

　　This position will be focused on the operational support of the subscription sales and business team. This will include working in both internal and external systems, as well as communicating with sales reps and end users/customers. Applicants should have the ability to multi-task and work with other team members to perform several daily functions. Some of these functions might include:

　　Gathering the correct information from requestor, conducting the proper research, and reviewing the approvals for a credit/dispute request

　　Compiling the credit billing file to send over to the billing team for processing

　　Fielding follow-up questions about the application of the credits or the refunds due to the customer after that file has been processed.

　　Conducting the research into several systems to determine whether Unreturned Equipment Invoices are legitimate and communicating results to proper teams

　　Assistance with general billing questions

　　Creating and analyzing billing and credit reports for internal teams

　　Assisting in other areas of the Subscription Operations team when needed

　　Desired Skills and Experience:

　　Bachelor’s Degree or equivalent work experience

　　Excellent English language skills required

　　Excellent communication and problem-solving skills

　　Computer savvy, with a demonstrated ability to learn new programs quickly

　　Excellent organizational and time management skills, flexible team player

　　Customer-oriented and results-driven

　　Pro-active, autonomous, and dynamic personality

　　Work Conditions:

　　Working hours for this position are Monday to Friday, 14:00-22:00 CET

　　Full-time job

　　International work environment

　　Comprehensive training

　　In order to be considered for this position, you need to submit your resume in English. Additional documentation is welcome, such as a Cover Letter or a Recommendation Letter.

　　Please note that only shortlisted candidates will be contacted.

　　Offers of employment are conditional upon passage of screening criteria applicable to the job

　　EEO Statement

　　Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

　　Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

　　“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

　　Help us run the world's top brands.

　　At NCR (http://www.ncr.com/) , you’ll have meaningful and relevant work experiences, opportunities to learn and make a real contribution. Every day we build on our 130+ year history (https://www.ncr.com/about/history) to transform, connect and run our customers' technology platforms.

　　A career here means embracing our innovative culture and shared values (https://www.ncr.com/about/values) , always seeking new adventures and carving your own path.