Job Number 24006013

　　Job Category Loss Prevention & Security

　　Location Courtyard Port of Spain, Invaders Bay, Port of Spain, Trinidad and Tobago, Trinidad and Tobago

　　Schedule Part-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Non-Management

　　POSITION SUMMARY

　　Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

　　Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

　　Safety and Security Requirements

　　Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

　　Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

　　Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

　　Maintain awareness of undesirable persons on property premises.

　　Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

　　Complete appropriate safety training and certifications to perform work tasks.

　　Job Functions

　　Patrol all areas of the property by foot using specified equipment (e.g., flash light, high visibility jacket) to ensure guest and meeting rooms are secure and assist guests with room access.

　　Monitor Closed Circuit Televisions (CCTV), alarm system, duress alarms, and fire life safety system to ensure that any unusual behavior or emergency situation is dispatched to appropriate personnel for investigation and recorded.

　　Lock property entrances during designated times.

　　Address and report all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.

　　Protect the privacy and security of guests and coworkers through established preventative measures.

　　Perform other reasonable job duties as requested by Supervisors.

　　Abilities

　　Report writing skills

　　Effective communication

　　Computer Literacy

　　Stand, sit, or walk for an extended period of time or for an entire work shift.

　　Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

　　Minimum qualifications

　　At least two years work experience in a similar positionMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

　　In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.