Overview

　　Come join Intuit's Controllership Organization (as part of the Finance team) as a Staff Business Analyst - Order Management Pricing Operations Analyst. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business. Intuit's Finance team drives business growth and profitability through strategic, financial and operational leadership.

　　This role is a Staff Business Analyst within the CAO organization. The position is located in Tucson, AZ, San Diego, CA, Atlanta, GA or Mountain View, CA

　　Intuit continues to grow in size and complexity as we launch new offerings, acquire new companies, and grow our platform-based ecosystem. This individual is primarily responsible for ensuring appropriate documentation and maintenance of E2E pricing processes and controls. They will be accountable for developing a strategy to serve as the Company's approach for a first-line of defense in service to pricing quality assurance from configuration to customer delivery, as measured by no pricing errors. This person will work closely with business and functional partners throughout Intuit to drive the strategies to attain those goals.

　　This is a highly visible and exciting role in the Finance controllership group ensuring successful end-to-end processing of customer transactions across all core product lines globally in service to Intuit's overall growth, while maintaining compliance and financial integrity. The ideal candidate will have strong understanding of billing systems with analytical and investigation skills and the ability to organize himself/herself to deliver against critical objectives and priorities. They will be able to navigate difficult issues successfully and align stakeholders in service to a common outcome. This individual will leverage his/her business acumen to independently design and implement strategies to deliver key outcomes.

　　What you'll bring

　　Bachelors' degree in Finance/Operations Management with minimum of 10 years postgraduate experience, or equivalent work experience. 7+ years of relevant experience in financial operations and reporting for large Fintech, SEC filers in high-growth industries. Must have Software or SaaS industry experience.Strong end-to-end process orientation with demonstrated analytical thinking, audit/investigative skills, project/change management, and problem-solving skills. Proactively address issues, own the outcome, and continuously strive for best-in-class processes and deliverables.Ability to deliver outstanding business outcomes with effective and fast decision making that takes into account the interests of all four key stakeholders - employees, customers, shareholders, and partners.Excellent interpersonal skills. Demonstrated ability to influence cross-functionally and at all levels of management. Effectively navigates social dynamics of teams, groups, and organizations.Confidence, good judgment, energy, and personality to work in a dynamic, multi-business unit environment across all levels of management and across business units and functions.Excellent analytical and organizational skills, time prioritization, resource deployment, and risk assessment.Excellent written and verbal communications, presentation and influencing skills, including the ability to elevate issues to the right level internally and externally to resolve. Superior ability to clearly articulate a point of view and adjust communication style and content to suit audience needs. Frames complex issues into simple storiesExperience preferred but not limited to the following: Oracle, billing systems (e.g. BRM), Order Management and Accounts Receivable systems, Google.docs, Smartsheet

　　How you will lead

　　Develop and maintain a strong understanding of the business unit product line ups, the customer experience and pricing/monetization models across Intuit's ecosystem and billing platforms, along with the processes and controls that operate (across teams and End-to-End) to ensure that pricing and entitlements are appropriate. Ensure that the flows for the end-to-end process, controls and systems are documented and maintained. Develop and document the audit and testing strategy to serve as the Company's approach for a first-line of defense in service to pricing quality assurance from configuration to customer delivery.Create a 'pricing community' that defines roles and functions that are part of the pricing process across all product lines and billing systems. Engage the pricing community with communication and op mechs to understand and develop a pricing quality strategy and each person/team's roles in supporting first line of defense walkthroughs and testing of pricing-related controls across the ecosystem. Develops a calendar and timeline for the testing to provide transparency to the pricing community for timing and the engagement model. Drives end-to-end walkthroughs and control testing, whether self-performed and/or through reviewing work from the pricing community with appropriate documentation and evidence, to assess whether there are any gaps in the design of controls as well as to assess the overall effectiveness of controls that operate in service to accurate pricing, billing and a quality customer experience. Define success metrics and measure/monitor pricing quality. Create automated dashboard reporting and alerts to effectively identify pricing issues proactively.Provides regular updates to the pricing community and to senior leaders to share progress towards success metrics, the effectiveness assessment for the controls, any gaps in control design/effectiveness (and remediation) and for continuous engagement of the community.Hold stakeholders accountable for their roles within the pricing community, pricing quality and for timely and rapid remediation of any issues identified. When and if pricing issues are discovered, serve as the primary POC driver across the ecosystem and community to perform and transparently share a root cause analysis. Drive remediation plans with stakeholder teams to resolve issues quickly and in accordance with SLAs. Use your business domain knowledge in combination with operational skills to lead projects that may include identifying gaps, defining requirements, and driving systemic changes or automated controls. Develop and maintain a comprehensive inventory of pricing/offering use cases that will be incorporated into testing and regression processes for future offering releases.Build partnerships with cross functional teams; such as business stakeholders, finance systems technology partners and marketing ops to achieve measurable business outcomes in pursuit of improving the health of pricing offerings through our billing systems.