Description

　　Are you interested in building innovative services with global reach? Does impacting how mobile software is developed and deployed to manage hundreds of thousands of mobile devices sound like fun? We are looking for a talented Senior Technical Program Manager to join us in our mission to build end-user solutions and create developer tools for the industrial mobile devices deployed globally across Amazon's fulfillment and transportation network.

　　In this role, you will use a blend of technical knowledge, software/systems fundamentals, and program management mechanisms to solve problems and build solutions for highly-scaled enterprise needs. You'll work as an embedded member of a software and systems development team working on ambiguous problems that directly affect the daily experiences of hundreds of thousands of Amazon Associates. You will use your excellent program management and communication skills to deliver results for our internal customers while influencing the tech and business strategies of engineers, senior managers, and other stakeholders.

　　To be successful, you should be excited about tackling highly ambiguous problems without any predefined path where you need to manage complex projects. You should be team obsessed and enjoy helping the engineers on your team to build outstanding services in a collaborative atmosphere. You should be passionate about managing technical programs and keeping stakeholders informed, while also providing ongoing insights about systems and software architecture that drive high quality results in your team.

　　Key job responsibilities

　　• Manage large, complex technology initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed.

　　• Understand the architecture of the systems you work with (e.g., Android, AWS) and influence team technical priorities and business strategy implementation.

　　• Successfully partner with customers, stakeholders, and engineering teams to communicate ideas effectively to a wide range of audiences, including Directors and VPs.

　　• Define clear program goals and objectives, drive decisions and set priority.

　　• Proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks.

　　A day in the life

　　Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

　　The benefits that generally apply to regular, full-time employees include:

　　Medical, Dental, and Vision Coverage

　　Maternity and Parental Leave Options

　　Paid Time Off (PTO)

　　401(k) Plan

　　If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

　　At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

　　About the team

　　The Mobile Device Management team manages all mobile devices used across Amazon World Wide Operations. The organization consists of Software and Systems Development Engineers, Technical Program Managers and technology leaders who deliver custom software solutions to manage a multitude of devices and process path use cases across the Fulfillment and Transportation network. The devices under management require high-quality development lifecycle practices and robust release management practices to protect critical business operations and process flows. This team sets mobile device strategy through hardware selection and vendor roadmap influence to ensure devices fit our unique needs, both now and in the future.

　　We are open to hiring candidates to work out of one of the following locations:

　　Bellevue, WA, USA | Nashville, TN, USA

　　Basic Qualifications

　　5+ years of technical product or program management experience

　　7+ years of working directly with engineering teams experience

　　3+ years of software development experience

　　5+ years of technical program management working directly with software engineering teams experience

　　Experience managing programs across cross functional teams, building processes and coordinating release schedules

　　Preferred Qualifications

　　5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

　　Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

　　Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

　　Experience developing and executing/delivering product and technical roadmaps

　　2+ years in the following:

　　Commercial experience delivering mobile device or similar IoT solutions at scale (Android preferred).Hybrid cloud/edge compute solutions (AWS preferred)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.