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Operations Manager
Operations Manager-March 2024
Norcross
Mar 28, 2026
About Operations Manager

  The CSC ServiceWorks Story

  We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

  Overview

  Appliance Installation Manager Monday - Friday

  Our ideal CSC Install Manager will be a goal oriented individual with a passion for team development, true grit for leadership and customer service. They will be well organized, detail oriented with a background in logistics, management, client communication, appliance installation or all the above. Responsible for your teams' developmental training, maintaining equipment, teams' superb customer service, scheduling deliveries and assist your team in Laundry Unit installs when needed. In addition, contributing to the delivery of optimal service by working hand-in-hand with our Talent Advisors for any positions under you as they come available. You will be provided a company vehicle & gas card, as you will be onsite Daily when staff arrives Monday - Friday in Atlanta, GA.

  You’ll lead your Installation Team from our local Branch and your days may include:

  Managing multiple sites weekly: Savannah, Birmingham & Atlanta

  Managing all of installation warehouse & the employees reporting to you

  Supervising and providing assistance in unloading delivery trucks, moving laundry appliances, removal of packaging materials, appliance installation

  Complete customer commitments by managing team schedules for on-time service & responding promptly/compassionately to customer complaints.

  Establishing a consistent team of top tier talent, managing/training staff with client-focused service, initiating long/short term goals for your team and individually

  Managing and reporting on budgets, keeping our warehouse stocked, and maintaining warehouse equipment with excellence and dependability.

  At times, working hands-on in the field assisting and training your team, which may include maintenance, repairs, installations, and customer service.

  Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.

  Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.

  Occasionally assisting in the interviewing process of new talent, their onboarding & training

  Reporting to your Branch manager

  Other duties as assigned by Branch Manager

  Benefits & Perks

  Work Life Balance!

  75% Employer Contribution to Medical, Dental, and Vision insurance

  Health Savings Account with Employer Contribution

  Year-round Work & Paid Training

  Company Paid Life, Short-term, and Long-term Disability Insurance

  401k with generous Company Match

  Paid Time Off (PTO) & Holiday Pay

  Flexible Spending & Health Savings Account

  Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

  Education Reimbursement Program

  Paid employee Referral program

  What we’re looking for

  Valid Driver's License & Ability to pass MVR

  Ability to pass pre-employment Screening

  Customer Service Oriented Strongly Preferred

  Passion for Effective Leadership

  Warehouse Experience

  Inventory Control

  Logistics Knowledge

  Appliance Repair/Installations Background Highly Sought after

  Relative experience in a leadership or supervisory role OR an equivalent combination of education, training, and experience.

  Associate Degree or higher is preferred.

  Lean Principles

  Strong communication and interpersonal skills that put people at ease and elicit action.

  Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

  CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

  EOE/AA/M/F/Vets/Disabled

  ID 2024-2441

  Category Branch Operations

  Position Type Regular Full-Time

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